Tyshawn Hicks

• Ensured timely delivery of packages, adhering to scheduled routes and customer requests.
• Maintained accurate records of deliveries, utilizing GPS and route optimization software.
• Collaborated with dispatch team to resolve delivery issues promptly and efficiently.
• Conducted vehicle inspections to ensure compliance with safety standards and regulations.
• Delivered packages to customer doorsteps and business offices.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.

• Oversaw daily store operations, ensuring efficient inventory management and customer service excellence.
• Managed scheduling and staffing to align resources with peak business demands effectively.
• Implemented process improvements that streamlined workflows and reduced operational costs.
• Trained and mentored staff on operational procedures, enhancing team productivity and engagement.
• Ensured compliance with safety regulations and company policies, maintaining a secure shopping environment for customers and staff.
• Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.

• Collaborated with dispatch team to resolve delivery issues promptly and efficiently.
• Developed strategies for improving customer satisfaction through effective communication and service reliability.
• Completed on-time deliveries by choosing best and most efficient routes.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Self-motivated, with a strong sense of personal responsibility.
• Worked flexible hours across night, weekend, and holiday shifts.
• Paid attention to detail while completing assignments.

• A-B Honor Roll all 4 years (2005-2009)
• Men's Varsity Basketball all 4 years (2005-2009)

- All Conference 3 years (10th-12th)

• Average 3.8 GPA all 4 years