Tyshawn McClain
Bridgeport,CT
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Bah's Kitchen & Catering LLC
10.2022 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Reconciled cash and credit card transactions to maintain accurate records.
Security Guard Supervisor
USI Security, Bridgeport Hospital
05.2022 - 04.2023
- Restraint execution
- Employee training
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Collaborated with management to develop security policies and procedures.
Amazon Delivery Driver
Djbx Express
10.2020 - 08.2022
- Contracted to Deliver packages for amazon
- Load, Transport, and deliver using company vehicle
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Lead Grill Cook
Chipotle
10.2021 - 07.2022
- Make sure all food is up to par according to state and federal standards.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Cleaned and maintained kitchen equipment regularly.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Established and maintained productive staff relationships for positive working environments.
- Stored and handled goods correctly to maintain freshness and condition.
Customer Service Representative
Laundromax, CSA
09.2019 - 05.2020
- Clean, wash, dry, and fold clothes
- Clean the washers and dryers
- Assist customers and sell products.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Security Officer
7 World Trade Center
07.2017 - 12.2017
- Accompany VPs and CEOs in the building
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
Concrete Crew
Acs, New
05.2017 - 06.2017
- Set wood and other forming materials to prepare for concrete pours.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Demolished and repaired old concrete surfaces.
- Shoveled materials such as dirt, gravel, and asphalt.
- Installed rebar and molded expansion joints and edges for concrete projects.
Warehouse Worker
Allied Universal
02.2017 - 03.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
Education
Studies
Western Connecticut State University
2016
Skills
- Security Screening
- Skilled in Conflict Resolution
- Report Analysis
- Interrogation Techniques
- Operations Management
- Crime Prevention
- Threat Management
- Customer Engagement
Timeline
Restaurant Manager
Bah's Kitchen & Catering LLC
10.2022 - Current
Security Guard Supervisor
USI Security, Bridgeport Hospital
05.2022 - 04.2023
Lead Grill Cook
Chipotle
10.2021 - 07.2022
Amazon Delivery Driver
Djbx Express
10.2020 - 08.2022
Customer Service Representative
Laundromax, CSA
09.2019 - 05.2020
Security Officer
7 World Trade Center
07.2017 - 12.2017
Concrete Crew
Acs, New
05.2017 - 06.2017
Warehouse Worker
Allied Universal
02.2017 - 03.2017
Studies
Western Connecticut State University
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