Tyshawna Banks
Kansas City,MO
Summary
Calm, dependable healthcare professional with hands-on experience in patient care, documentation, and working within structured care environments. Known for exceptional patience, consistency, and professionalism when supporting individuals with varying needs. Skilled in following care plans, observing and reporting changes, maintaining infection-control standards, and upholding clear professional boundaries.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caregiver
Private Client
Kansas City, MO
06.2025 - Current
- Provided direct patient care in home settings while maintaining dignity, safety, and a calm, patient-focused approach
- Assisted individuals with daily living activities according to individualized care plans
- Demonstrated exceptional patience and consistency when supporting clients with repetitive needs or routines
- Observed patient condition and reported changes appropriately
- Maintained clean, safe, and organized environments in accordance with healthcare and safety standards
- Assisted clients with mobility and personal care, ensuring safety and dignity at all times.
Clerk
Dept. of Treasury, IRS
Kansas City, MO
08.2022 - 12.2024
- Managed confidential records and sensitive information in a highly regulated environment
- Performed accurate data entry, document scanning, and record maintenance
- Followed federal procedures, quality standards, and documentation protocols
- Demonstrated patience, focus, and professionalism while completing detailed and repetitive tasks
Environmental Services / Janitorial Support
ABM
Kansas City, KS
03.2025 - 05.2025
- Maintained sanitary environments following infection-control and safety protocols
- Used proper cleaning agents and equipment to ensure compliance and safety
- Demonstrated attention to detail and consistency while working independently in occupied environments
Customer Service Associate
Bath & Body Works
Kansas City, MO
04.2021 - 08.2023
- Delivered personalized service, processed transactions, and handled returns.
- Maintained store presentation and built strong customer relationships.
- Balanced this role part-time while working full-time in clerical support.
- Delivered exceptional customer service, resolving inquiries and complaints efficiently.
- Maintained visual merchandising standards, ensuring an appealing shopping environment.
Warehouse Package Handler
Grafton Staffing
Kansas City, MO
10.2020 - 04.2021
- Sorted, scanned, and processed incoming and outgoing packages.
- Maintained organization, safety, and speed in a fast-paced warehouse.
Education
No Degree -
Penn Foster College
Scottsdale, AZHigh School Diploma -
Denison High School
Denison, IA08.2014
Skills
Exceptional patience and calm demeanor in repetitive or high-stress situations
Patient-centered care with respect for dignity, safety, and comfort
Ability to follow structured care plans and established protocols
Strong observation skills with appropriate reporting of changes
Accurate documentation and attention to detail
Professional boundaries and ethical care practices
Reliable, consistent, and dependable work ethic
Infection control and safety awareness
Calm redirection and basic de-escalation techniques
Ability to work independently and responsibly in home or clinical settings
Certification
- CPR Certification
- Driver's License
Timeline
Caregiver
Private Client
06.2025 - Current
Environmental Services / Janitorial Support
ABM
03.2025 - 05.2025
Clerk
Dept. of Treasury, IRS
08.2022 - 12.2024
Customer Service Associate
Bath & Body Works
04.2021 - 08.2023
Warehouse Package Handler
Grafton Staffing
10.2020 - 04.2021
No Degree -
Penn Foster College
High School Diploma -
Denison High School