Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Languages
ACCOMPLISHMENTS
Timeline
Generic

Tyshiera Ruffin

Houston,United States

Summary

I've worked in customer service for over 5 years. I chose to expand my career to security for about 6 years where I learned how to be more open and more of a helping hand to the community.Protecting and helping others is a passion for me. Being a security officer we have to watch over surveillance cameras, sign in visitors /guest, patrol the inside and outside of buildings, and ensures people valuables on the property are safe and out of harms way.

After, doing security a a few years I went to hcc college for a bit for medical billing in coding which I enjoyed learning more about the human body and functions . Now , I wanted to step my foot into warehouse work because it holds consistent physical activity , flex my work ethic, flexible shifts , and I can advance my career into higher levels in that field of work .

Overview

4
4
years of professional experience
1
1
Certification

Work History

Warehouse Forklift Operator

Chewy Fulfillment Center
04.2025 - Current
  • Operated forklifts safely to transport materials across warehouse facilities.
  • Conducted regular inspections of equipment to ensure optimal performance and safety compliance.
  • Assisted in loading and unloading trucks, maintaining efficient workflow in shipping and receiving areas.
  • Maintained accurate inventory records using warehouse management systems for tracking stock levels.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
  • Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
  • fulfilling and processing customer orders for pet products by picking, packing, and shipping, while maintaining inventory and working in a fast-paced, team-oriented environment
  • Receive, store, and track goods, including checking for damaged or missing items and managing stock levels.
  • Work closely with other team members and supervisors to meet daily goals and ensure customer satisfaction.
  • Help maintain a safe, clean, and organized workspace.

SECURITY OFFICER

Brosnan Risk Consultant
06.2023 - 07.2024
  • Observes and reports activities and incidents at an assigned client site, providing for client property and personnel security and safety. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.
  • Conducted regular patrols, identifying and addressing security vulnerabilities.
  • Collaborated with law enforcement during investigations, providing accurate reports.
  • Analyzed security footage to detect suspicious activities and gather intelligence.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Monitored premises to ensure safety and compliance with regulations.

PATROL OFFICERS

Spartan Security
05.2023 - 06.2023
  • Monitor and patrol assigned areas to ensure compliance with security policies. Respond quickly to emergency situations and customer requests for assistance. Maintain accurate records of activities on duty, including incidents, patrols, access points, and checked.

EVENT STAFF/SECURITY

CSC
10.2022 - 05.2023
  • Event Staff work at concerts, sports games, conferences, parties, and other large occasions; as such, they'll likely be busy greeting guests, providing directions, ensuring basic security, taking tickets, facilitating parking, keeping the event space clean, and generally assisting in the logistics of a successful event.

CASHIER

Burlington
08.2021 - 10.2021
  • Organize products by its categorized colors, brand, and clothing type. Operated cash register, collected payments and provided accurate change.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balances through regular audits.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Collaborated with team members to optimize checkout workflow and reduce wait times.

Education

MEDICAL ASSISTANT

Hcc
Houston, TX
09.2025

Skills

  • Communication skills
  • Customer service excellence
  • Time management
  • Organizational skills
  • Safe driving practices
  • Typing proficiency
  • Adaptability
  • Problem-solving
  • Teamwork and collaboration
  • Packaging and labeling
  • Self-motivated and disciplined

Hobbies and Interests

Blogging, Yoga, Music, Writing , Cooking, Podcast

Certification

Non-Commission Security License

Forklift Operator licensed

Languages

English

ACCOMPLISHMENTS

  • April 2013 Star Track Team Winner
  • VICE PRESIDENT OF BOOK CLUB IN 2015-2016 President Carter
  • December 2017 CAPTAIN ON THE VOLLEYBALL TEAM Coach Brown

Timeline

Warehouse Forklift Operator

Chewy Fulfillment Center
04.2025 - Current

SECURITY OFFICER

Brosnan Risk Consultant
06.2023 - 07.2024

PATROL OFFICERS

Spartan Security
05.2023 - 06.2023

EVENT STAFF/SECURITY

CSC
10.2022 - 05.2023

CASHIER

Burlington
08.2021 - 10.2021

MEDICAL ASSISTANT

Hcc

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Tyshiera Ruffin