Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyshon Brown

Baltimore,MD

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon
Baltimore, MD
08.2023 - Current
  • Navigated routes with relevant map programs and GPS systems.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Automotive Sales Consultant

Heritage Toyota
Baltimore, MD
02.2023 - 07.2023
  • Researching the market, identifying prospects, promoting products, making offers, negotiating, closing sales, and ensuring after-sales support
  • Work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.
  • Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.

Barista/Cashier

Stevenson University
Baltimore, MD
10.2021 - 01.2023
  • Deliver excellent customer service greeting every guest, taking orders and accommodating special requests quickly and efficiently
  • Maintain a clean and professional work space and dining area
  • Replenish, restock, and track inventory.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Environmental Care Associate

Johns Hopkins Hospital
Baltimore, MD
12.2020 - 07.2021
  • Maintained a clean and professional working environment by disinfecting work areas and replenishing supplies as needed throughout the hospital
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.

Sales Associate

Shoe City
Baltimore, MD
08.2019 - 10.2020
  • Delivered exceptional customer service by providing guest with knowledge on products.
  • Managed financial transactions.
  • Maintained updated records of inventory, sales, orders, returns.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Demonstrated exceptional problem solving skills when dealing with customer complaints or issues.

Education

High School Diploma -

Carver Vocational Technical High School
Baltimore, MD
01.2019

Skills

  • Microsoft & Google Suite
  • Time management
  • Conflict management
  • Innovative & creative
  • Communication
  • Problem-solving
  • Time Management Skills
  • Goal-Oriented
  • CRM Software
  • Conflict Resolution
  • Adaptive Team Player
  • Active Listening

Certification

  • Dealers License - 04/17/2023
  • Sudden Infant Death Syndrome (S.I.D.S) Prevention Certified, B'More for Healthy Babies - 07/19/2023
  • Child Care Certified, Maryland Child Care - 07/19/2019

Timeline

Delivery Driver

Amazon
08.2023 - Current

Automotive Sales Consultant

Heritage Toyota
02.2023 - 07.2023

Barista/Cashier

Stevenson University
10.2021 - 01.2023

Environmental Care Associate

Johns Hopkins Hospital
12.2020 - 07.2021

Sales Associate

Shoe City
08.2019 - 10.2020

High School Diploma -

Carver Vocational Technical High School

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Tyshon Brown