Tyshon Elder
Austin,TX
Summary
Dynamic bookkeeping professional with extensive experience at HEB Grocery Store, excelling in accounts receivable and financial reporting. Proven track record of enhancing customer satisfaction through exceptional service and effective team management. Proficient in QuickBooks and committed to maintaining accuracy and confidentiality in financial transactions.
Overview
5
5
years of professional experience
Work History
Bookkeeper
HEB Grocery Store
04.2021 - Current
- Managed daily financial transactions, balancing cash drawers and preparing accurate deposits.
- Maintained confidential financial and customer information with a high level of accuracy and professionalism.
- Processed invoices, receipts, refunds, and financial documentation in accordance with company procedures.
- Performed data entry and maintained organized digital and physical records.
- Assisted customers and team members with payment issues, account questions, and transaction research.
- Utilized accounting systems, Microsoft Office, and office equipment to complete administrative tasks efficiently
- Trained new staff on bookkeeping software and operational procedures.
- Managed accounts payable and receivable functions, optimizing cash flow management.
- Maintained and processed invoices, deposits, and money logs.
Business Center Manager
HEB Grocery Store
04.2021 - Current
- Oversaw daily operations of business center, ensuring efficient service delivery and customer satisfaction
- Bill payments
- Analyzed customer feedback to identify areas for improvement, driving service enhancements.
- Created a positive work culture that fostered employee engagement, motivation, and job satisfaction resulting in lower turnover rates.
- Increased client satisfaction by promptly addressing concerns and providing exceptional customer service.
- Managed daily operations for a successful business center, ensuring smooth workflow and timely completion of tasks.
Education
Psychology
Austin Community College
Austin, TXSkills
- Bookkeeping
- Accounts receivable
- Accounting
- Quickbooks
- Financial reporting
- Data inputting
- Customer service
- POS software
- MSB certified
Timeline
Bookkeeper
HEB Grocery Store
04.2021 - Current
Business Center Manager
HEB Grocery Store
04.2021 - Current
Psychology
Austin Community College