Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Organized packages for delivery based on priority and location
Followed established safety protocols when handling hazardous materials or fragile items during deliveries
Collaborated with team members to meet daily delivery targets within designated timeframes
Provided feedback on potential improvements in the delivery process to enhance overall efficiency
Safely operated hand trucks, pallet jacks, or other equipment as needed for large deliveries
Demonstrated strong problem-solving skills when faced with unexpected challenges during deliveries
Efficiently handled multiple stops per day while maintaining high levels of accuracy in package sorting
Guest Service Specialist & Interior Cleaner
Mister Car Wash
Grand Rapids, USA
10.2024 - 04.2025
Collaborated with team members to efficiently manage workload during peak periods while maintaining quality standards
Followed established safety protocols when handling chemicals or operating power tools or machinery in order to prevent accidents or injuries
Completed assigned tasks within designated timeframes while adhering to quality control measures
Suggested and implemented process improvements to enhance efficiency and productivity
Assisted in training new team members on proper car washing and detailing techniques
Food Service Worker
Subway
Grand Rapids, USA
03.2024 - 06.2024
Worked overtime more than once (10-13 hour shifts)
Made sure to keep a happy attitude in front of customers
Prepared and served food and beverages to customers in a timely and efficient manner
Maintained cleanliness and sanitation standards in the kitchen, dining area, and food preparation areas
Followed proper food handling procedures to ensure safety and quality of products
Cashier
Kohl's
Grandville, USA
10.2023 - 01.2024
Processed customer transactions accurately and efficiently
Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
Managed high-volume checkout lanes during peak hour while maintaining accuracy and speed
Ensured cleanliness and organization of the checkout area
Utilized point-of-sale (POS) system proficiently
Handled exchanges or refunds according to company policies
Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
Sales Associate
Goodwil
Grand Rapids, Michigan
03.2022 - 05.2023
Facilitated efficient customer product selection and addressed inquiries promptly.
Maintained organized sales floor and appealing display areas to enhance shopping experience.
Executed cash register operations, processing transactions accurately and efficiently.
Assisted customers in locating products, answering questions, and providing product recommendations.
Greeted customers, delivering exceptional service to foster loyalty.
Performed cashier duties, including accepting payments and issuing receipts.
Managed customer complaints professionally to ensure satisfaction.
Ensured an inviting atmosphere on the sales floor through effective merchandising strategies.
Stocker
Business Connect
Grand Rapids, USA
06.2021 - 02.2022
Packed boxes that were going to be shipped out across the world.
Loaded, and unloaded pallets.
Put product in their designated areas.
Any miscellaneous tasks were my responsibility.
Education
High School Diploma -
The Potters House
Grand Rapids, MI
06-2023
Some College (No Degree) - Music Business
Grand Rapids Community College
Grand Rapids, MI
Skills
Time management
Computer literacy
Cash handling and cashiering
Physical labor and moving
Cleaning and maintenance
Power tool operation
Communication skills
Sales and customer service
Shipping and receiving logistics
Basic mathematics
Driving proficiency
Assembly techniques
Hospitality management
Microsoft Office proficiency
Analytical skills
Certification
Driver's License, 06/01/22, 06/01/25
Additional Information
I used to live in South Africa for ten years. While I was there, my family and I lived at an orphanage where we were around kids all the time. I would play with the kids, and make them laugh. I love helping kids, and making them laugh. I love helping people actually, not just kids. Helping people is something we should all strive to do.