Tyson Lucas
Summary
Motivated and customer-focused professional with strong communication and interpersonal skills, seeking to build a long-term career in insurance sales. Proven ability to connect with customers, adapt quickly in fast-paced environments, and provide solutions tailored to individual needs. Confident handling customer interactions, learning new systems, and working independently in new environments. Driven by performance goals, personal growth, and delivering excellent customer experiences while maintaining professionalism and integrity.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
The Home Depot Inc
Carmel
09.2023 - Current
- Delivered exceptional customer service that improved customer satisfaction and loyalty.
- Built rapport with customers to foster repeat business and enhance customer lifetime value.
- Assisted customers by providing product knowledge and recommendations.
- Resolved customer inquiries and complaints to ensure positive experiences and retention.
- Managed inventory levels and conducted regular stock checks for materials.
Custom Framing Specialist
Hobby Lobby
Whitestown
06.2020 - 09.2023
- Guided customers in selecting materials and styles tailored to their project visions.
- Designed custom framing solutions for diverse customer needs.
- Developed accurate cost estimates for projects reflecting customer specifications.
- Managed inventory of framing supplies to support timely project completion.
- Met tight deadlines while working on multiple projects simultaneously without compromising quality.
Education
Personal Trainer Certification - Exercise Science
National Academy of Sports Medicine
10-2023
High School Diploma -
Zionsville Community High School
Zionsville, IN05-2022
Skills
- Customer-Centric
- Communication
- Active listening
- Conflict resolution
- Multitasking
- Adaptability
- Organized
- Self-motivated
- Quick learner
Timeline
Customer Service Associate
The Home Depot Inc
09.2023 - Current
Custom Framing Specialist
Hobby Lobby
06.2020 - 09.2023
Personal Trainer Certification - Exercise Science
National Academy of Sports Medicine
High School Diploma -
Zionsville Community High School