An innovative Human Resources Professional with the proven ability to improve working environments by applying a strategic approach to talent acquisition, employee relations, and staff engagement.
Overview
3
3
years of professional experience
Work History
HUMAN RESOURCES GENERALIST
The Ritz-Carlton, Laguna Niguel
08.2022 - Current
Manage the full-cycle recruitment process including job postings, resume screening, interviewing, and onboarding.
Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
Develop, update, and communicate HR policies and procedures.
Administer employee benefits programs including health insurance, retirement plans, and leave policies.
Identify training needs and coordinate the delivery of employee training and development programs.
GROUP HIRING EVENT SPECIALIST
IBM
02.2022 - 06.2022
Interview candidates within the framework of the position specification
Manage recruitment activities from the discovery stage to sourcing, screening, interviewing and offer negotiations, till such time that the candidate is onboard.
Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
GUEST EXPERIENCE EXPERT
Inn at The Mission San Juan Capistrano, Autograph Collection
08.2021 - 02.2022
Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
Education
ASSOCIATE OF ARTS IN COMMUNICATION STUDIES -
El Camino College
BACHELOR OF ARTS IN COMMUNICATION STUDIES -
California State University, Sacramento
Skills
Talent Acquisition
Employee Relations
Benefits Administration
Workers Compensation
Staff training/development
Records Management
Accomplishments
Hired over 200 Associates, while reducing the time to fill
Guidance Team Special Award Winner 2024
Five Star Award Winner 2023
Storyteller of the Quarter 2021
Timeline
HUMAN RESOURCES GENERALIST
The Ritz-Carlton, Laguna Niguel
08.2022 - Current
GROUP HIRING EVENT SPECIALIST
IBM
02.2022 - 06.2022
GUEST EXPERIENCE EXPERT
Inn at The Mission San Juan Capistrano, Autograph Collection
08.2021 - 02.2022
ASSOCIATE OF ARTS IN COMMUNICATION STUDIES -
El Camino College
BACHELOR OF ARTS IN COMMUNICATION STUDIES -
California State University, Sacramento
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