Summary
Overview
Work History
Education
Skills
3D Printing, Tech Tutorials
Timeline
CustomerServiceRepresentative

Tyson Young

Marble Falls,TX

Summary

Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.

Overview

11
11
years of professional experience

Work History

Head of Information Technology /Application Developer

Modern Transport Network
03.2021 - Current
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
  • Coordinated deployments of new software, feature updates and fixes.
  • Tuned systems to boost performance.
  • Updated technical documentation, product specifications and technical training materials.
  • Built databases and table structures for web applications.

Help Desk /System Administrator/Server Manager

BlueBolt Technology Management
04.2018 - 03.2021
  • Implemented internet and intranet applications on multiple platforms.
  • Performed software installations and upgrades to Windows operating systems.
  • Configured and tested Windows Server operating systems with roles features.
  • Implemented corrective plans of action for network availability and latency.
  • Introduced management tools to create and manage virtual server computing environment.

IT Support Freelancer

Self Employeed
06.2013 - 04.2018
  • Created and managed project plans, timelines and budgets.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and plotters.

IT Technician

Marble Falls ISD
10.2012 - 05.2013
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and plotters.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.

Education

Bachelor of Science - Construction Management

ITT Technical Institute
Austin, TX
06.2010

Associate of Science - Computer Aided Drafting And Design

ITT Technical Institute
Austin, TX
10.2006

Skills

  • New Features Development
  • Linux Environments
  • Remote Server Ops
  • Server Development Ops
  • Configuration and Management
  • Wide Area Network (WAN)
  • Data Backups
  • Desktop Support
  • Remote Management Tools
  • Apple Macintosh / iOS
  • Windows OS
  • Hardware Support

3D Printing, Tech Tutorials

My hobby is 3D printing objects for fun projects. I also like to watch a lot of Tech Tutorials to keep my self up on what is current in Technology.

Timeline

Head of Information Technology /Application Developer

Modern Transport Network
03.2021 - Current

Help Desk /System Administrator/Server Manager

BlueBolt Technology Management
04.2018 - 03.2021

IT Support Freelancer

Self Employeed
06.2013 - 04.2018

IT Technician

Marble Falls ISD
10.2012 - 05.2013

Bachelor of Science - Construction Management

ITT Technical Institute

Associate of Science - Computer Aided Drafting And Design

ITT Technical Institute
Tyson Young