Tytiana Burgess
Greenville,United States
Summary
Diligent Data Entry Intern seeking to leverage strong data management skills in dynamic organization. Proven ability to accurately input and organize large volumes of data while maintaining strict attention to detail and confidentiality. Demonstrated proficiency in using database software and Excel, with effective communication and organizational skills.
Overview
8
8
years of professional experience
Work History
Head Cashier
Lowe's
08.2024 - 04.2025
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
- Managed multiple registers during high-traffic periods, effectively reducing customer wait times and increasing sales revenue.
- Utilized point-of-sale systems proficiently, processing various forms of payment quickly and accurately.
- Enhanced team productivity by training new cashiers in efficient checkout procedures and customer service standards.
Night Auditor
Embassy Suites Hilton
11.2023 - 07.2024
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Utilized strong problem-solving skills while handling any logistical challenges that arose throughout the course of nightly duties.
Sales Representative
Bath & Body Works
12.2022 - 04.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Receptionist
Embassy Suites Hilton
06.2022 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Customer Service Representative
Walmart OGP
03.2021 - 04.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Printing & Marketing Representative
Staples
01.2021 - 08.2021
- Created reports to track performance of marketing campaigns and suggest improvements.
- Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
Hostess
Wild Wing Cafe
03.2017 - 01.2019
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Cashier
Academy Sports & Outdoors
03.2018 - 11.2018
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Management Information Systems
Claflin University
Orangeburg, SC12-2022
Skills
- Proofreading proficiency
- Fast typing speed
- Accuracy and attention to detail
- Research and data collections
- Self-motivation and initiative
- Information security awareness
- Invoice processing
- Data entry experience
- Mobile application development
- Team collaboration
- Hardware installation
- Strong communication skills
Personal Information
Title: Office Assistant
Accomplishments
- Supervised team of 23 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved End-of- Day reports by completing step by step task with accuracy and efficiency.
Languages
English
Full Professional
Timeline
Head Cashier
Lowe's
08.2024 - 04.2025
Night Auditor
Embassy Suites Hilton
11.2023 - 07.2024
Sales Representative
Bath & Body Works
12.2022 - 04.2023
Receptionist
Embassy Suites Hilton
06.2022 - 04.2023
Customer Service Representative
Walmart OGP
03.2021 - 04.2023
Printing & Marketing Representative
Staples
01.2021 - 08.2021
Cashier
Academy Sports & Outdoors
03.2018 - 11.2018
Hostess
Wild Wing Cafe
03.2017 - 01.2019
Bachelor of Science - Management Information Systems
Claflin University
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