Tytiarah Davis
United States
Summary
Detail-oriented and customer-focused support professional with experience assisting customers in fast-paced environments. Strong written communication skills with the ability to manage multiple conversations, follow detailed procedures, and resolve issues efficiently. Comfortable learning new systems quickly and providing professional, friendly support through chat and email. Seeking an entry-level remote chat support role (no phone).
Overview
7
7
years of professional experience
Work History
Remodel Associate
Walmart
01.2024 - Current
- Follow detailed written instructions and guidelines to complete tasks accurately
- Communicate progress, updates, and issues clearly to leadership
- Maintain organization and accuracy while managing multiple tasks
- Adapt quickly to changing systems and procedures
- Work independently while meeting deadlines and quality standards
Daytime Team Member
Freddy's Frozen Custard & Steakburgers
01.2022 - 01.2024
- Assisted customers with questions, concerns, and service requests
- Maintained a professional, friendly communication style
- Resolved customer issues efficiently in high-volume environments
- Followed company procedures, safety standards, and quality guidelines
- Multitasked effectively while maintaining accuracy
Customer Experience Associate
Hibbett Sports
01.2019 - 01.2022
- Provided personalized customer support and problem resolution
- Communicated product and service information clearly and accurately
- Assisted multiple customers simultaneously during peak periods
- Used POS systems and internal tools to complete transactions
- Met performance goals while maintaining high customer satisfaction
Education
High School Diploma or Equivalent - undefined
Skills
- Live Chat & Email Support
- Written Communication
- Issue Resolution
- High-Volume Messaging
- Time Management
- Attention to Detail
- Process Adherence
- Microsoft Office
- CRM Tools
Timeline
Remodel Associate
Walmart
01.2024 - Current
Daytime Team Member
Freddy's Frozen Custard & Steakburgers
01.2022 - 01.2024
Customer Experience Associate
Hibbett Sports
01.2019 - 01.2022