Tytieyanna Lewis
Layton,UT
Summary
Bachelor of Social Work graduate seeking a challenging and responsible position whereby my leadership skills, ability to work with others, and desire to succeed may be profitable not just within social work but in all things.
Overview
4
4
years of professional experience
Work History
Care Manager Assistant
McKay-Dee Hospital
10.2023 - Current
- Supported Case Managers in monitoring clients'' progress towards goals, adjusting plans as needed for optimal results.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Monitored program performance and outcomes for successful delivery of services.
- Streamlined case management processes for increased efficiency and better client outcomes.
- Maintained confidentiality of sensitive client information while adhering to legal guidelines and ethical standards of practice.
- Assisted in the development of individualized service plans to address clients'' specific needs.
- Provided crisis intervention support when required, ensuring prompt response times during critical situations.
Housing Case Manager
Cottages Of Hope
02.2023 - 08.2023
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources
- Monitored program performance and outcomes for successful delivery of services
- Participated in community events to promote services and engage with public
- Partnered with local organizations to expand access to social and community services
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
- Contributed to the overall success of the housing program by participating in regular staff meetings, sharing feedback and suggestions for improvement.
- Improved client housing stability by developing individualized case management plans and providing ongoing support.
Bank Teller
First Community Bank of Utah
06.2020 - 03.2022
- Provided account services to customers by receiving deposits and loan payments
- Cashed checks, issued savings withdrawals and recorded night and mail deposits
- Maintained supply of cash and currency, turned in excess cash and mutilated currency to head teller
- Balanced ATM/Debit cards during closing
- Assisted customers with safety deposit box needs/online banking
- Educated customers on account services, use of banking website, and mobile apps
- Assisted customers with setting up or closing accounts, completing loan applications, and cross sold multiple financial service products as needed
Student Intern
United Ministries Of Pensacola
01.2020 - 05.2020
- Served families who have experienced financial hardship and are in need of utility/rent assistance
- Answered and transferred incoming telephone calls, greeted incoming office visitors by answering questions, and directed individuals to office locations
- Assisted as appointment scheduler and client interviewer
- Referred clients to other social service agencies depending on their need
- Prepared meeting rooms and materials, recorded important information during meetings
- Sent daily reports to supervisor detailing end of day results and next day goals
- Made copies of clients utility bills and rent/mortgage contracts and pledges/payments after verifying client information
- Successfully completed 120 community service hours through internship
Education
Master of Arts - Social Work
The University of West Florida
Pensacola, FL12.2024
Bachelor of Social Work - BSW
The University of West Florida
Pensacola, FL08.2023
High School Diploma -
Pine Forest High School
Pensacola, FL05.2016
Skills
- Detailed record keeping
- Great organizational skills
- Strong verbal and written competencies
- Notable client/customer relationship development
- Exposure to working with people individually and within group settings
- Ability to make sound decisions based up relevant information
- Strong administrative skills
Timeline
Care Manager Assistant
McKay-Dee Hospital
10.2023 - Current
Housing Case Manager
Cottages Of Hope
02.2023 - 08.2023
Bank Teller
First Community Bank of Utah
06.2020 - 03.2022
Student Intern
United Ministries Of Pensacola
01.2020 - 05.2020
Master of Arts - Social Work
The University of West Florida
Bachelor of Social Work - BSW
The University of West Florida
High School Diploma -
Pine Forest High School
Similar Profiles
Payton WheelwrightPayton Wheelwright
Patient Care Technician at Intermountain Medical Center; McKay-Dee HospitalPatient Care Technician at Intermountain Medical Center; McKay-Dee Hospital
Natalie BurrellNatalie Burrell
Registered Nurse- Shared Leader at Intermountain Healthcare- McKay Dee HospitalRegistered Nurse- Shared Leader at Intermountain Healthcare- McKay Dee Hospital
Shelby NessenShelby Nessen
Registered Nurse at McKay Dee HospitalRegistered Nurse at McKay Dee Hospital