Results-driven Sales Manager with strong emotional intelligence and a natural ability to build relationships, connect with others and make others reach their potential.
Overview
6
6
years of professional experience
Work History
Sales Manager
Academy Sports and Outdoors
Houston, Texas
10.2025 - 06.2026
Coached associates on product knowledge, selling techniques, and customer service standards.
Managed daily operations focused on customer service, sales goals, teaching strategies and store budgeting
Overseen and completed gun sales
Created a healthy work environment that allowed for talent development leading to multiple promotions within the home store location.
Established relationships with key clients, while maintaining existing customer base.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Hardlines Team Lead
Academy Sports and Outdoors
Houston, Texas
04.2023 - 10.2025
Interpreted, formalized, and executed a sales strategy developed by management, with the support of my team, focusing on improving productivity and driving sales goals.
Coordinated tasks among team members to achieve goals
Trained team members on customer service and store procedures
Resolved customer complaints effectively and in a timely manner
Receiving Team Member
Academy Sports and Outdoors
Houston, Texas
06.2020 - 01.2022
Maintained organized stockroom space to support inventory flow for Academy Sports merchandise.
Stocked sales floor items from receiving area and backroom to keep merchandise available for customers.
Unloaded Academy Sports shipments from trailers and delivery trucks.
Inspected incoming products for damage and shipment accuracy.