Safety-focused professional with experience supervising staff in high-traffic venues, monitoring access points, enforcing policies, and de-escalating incidents. Recently licensed Florida Class D security professional seeking an unarmed security position.
Work History
Overnight Security
7 Months
Sig9global | 01.2026 - Current
Enhanced security measures by implementing thorough patrolling routines and surveillance systems.
Developed strong relationships with local law enforcement, ensuring timely responses to any security concerns that arose during overnight hours.
Streamlined reporting processes for security incidents, expediting the resolution of critical issues.
Maintained strict adherence to HIPAA regulations, ensuring patient privacy and data security during all communication efforts.
Provided support in maintaining store security by monitoring entrance and exit points, reporting any suspicious activity to management promptly.
Retail Supervisor (Event Operations)
2 Years 5 Months
Hard Rock Stadium | 03.2024 - Current
Supervised retail staff to ensure efficient operations during high-volume stadium events
Managed cash, POS operations, and implemented discrepancy prevention measures
Resolved guest issues promptly to enhance customer satisfaction in fast-paced environments
Enforced stadium policies and operational procedures
Trained new employees on customer service and safety standards
Fulfillment & Operations Associate
3 Years 9 Months
Dungeon Forward | 01.2022 - 10.2025
Fulfilled and shipped customer orders, ensuring accuracy and efficiency to enhance customer satisfaction
Maintained accurate inventory records and shipping documentation to support streamlined operations
Coordinated package pickup with carriers
Utilized material-handling equipment safely
Coordinated package pickup with carriers to ensure timely delivery and minimize delays
Safety & Guest Services Supervisor
11 Months
Hard Rock Stadium | 10.2024 - 09.2025
Supervised event staff to ensure guest safety and enforce venue policies
Monitored entry points and high-traffic areas for safety risks and disturbances
Enforced venue rules, safety standards, and emergency procedures
De-escalated conflicts and disruptive behavior using professional communication
Responded to safety, medical, and guest service situations efficiently
Responded to safety, medical, and guest service situations to enhance guest experience
Documented incidents and provided reports to management to inform decision-making
Trained staff on safety awareness, customer service, and situational response
Service Manager
3 Years 2 Months
YMCA | 09.2018 - 11.2021
Managed customer inquiries via phone and email to resolve issues and enhance satisfaction
De-escalated member concerns and escalated issues to ensure timely resolution
Maintained detailed service records and reports to support operational analysis
Managed customer inquiries via phone and email
Education
Associate in Arts
Broward College | Davie, FL | 12-2025
Diploma
Plantation High School | Plantation, FL
Bachelor of Arts - Journalism And Mass Communication
Florida Atlantic University | Boca Raton, FL | 08-2025
Skills
Safety inspections
Estate security
Network security software
Security clearance processing
Certification
Florida Class D Security License – Active
Languages
English
Full Professional
Timeline
Overnight Security
Sig9global
01.2026 - CurrentRead More
Safety & Guest Services Supervisor
Hard Rock Stadium
10.2024 - 09.2025Read More
Retail Supervisor (Event Operations)
Hard Rock Stadium
03.2024 - CurrentRead More
Fulfillment & Operations Associate
Dungeon Forward
01.2022 - 10.2025Read More
Service Manager
YMCA
09.2018 - 11.2021Read More
Plantation High School
Diploma
Read More
Broward College
Associate in Arts
Read More
Florida Atlantic University
Bachelor of Arts from Journalism And Mass Communication