Tywana Hamilton
Branford
Summary
Social worker with experience providing community-based support, outreach, and service navigation to individuals and families in nonprofit and healthcare-adjacent settings. Skilled in intake and screening, needs identification, referral coordination, client follow-up, and accurate documentation, while maintaining ethical and culturally responsive practice. Holds a Bachelor of Social Work, and will be starting a Master of Social Work program in January. Seeking a Community Support Specialist, Family Navigator, Community Outreach Specialist, or Community Response role, focused on client engagement and service coordination.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Anti-Human Trafficking Intern
Salvation Army
Hartford
06.2025 - Current
- Conducted intake assessments to evaluate client needs and program eligibility.
- Coordinated care plans with multidisciplinary teams to deliver comprehensive support.
- Assisted clients in accessing resources and services based on specific needs.
- Supported crisis intervention by providing immediate assistance and necessary referrals.
- Maintained accurate records of all client interactions and progress notes.
- Participated in team meetings to review client progress and refine care strategies.
Telemonitoring Technician
Masonicare
Wallingford
05.2025 - Current
- Install, program, and test fall safety equipment, such as Personal Emergency Response Systems (PERS), in client homes.
- Conduct home visits to assess the proper placement of telemonitoring devices, and ensure client safety.
- Educate clients and caregivers on the use of fall safety equipment and troubleshoot and resolve technical issues with monitoring devices to ensure uninterrupted service.
- Maintained accurate records of installations, service calls, and equipment maintenance activities
- Supported client independence by facilitating safe technology use and addressing inquiries promptly.
Caregiver
Masonicare
Wallingford
04.2016 - Current
- Ensured comfort and dignity of residents through personalized care.
- Assisted residents with daily living activities, including bathing and dressing.
- Monitored health conditions and reported changes to healthcare staff promptly.
- Administered medications following prescribed schedules and protocols.
- Engaged residents in social and recreational activities to enhance overall well-being.
Community Engagement Specialist
Wheeler Clinic
Hartford
08.2023 - 03.2024
- Facilitated client engagement in treatment by coordinating care and connecting to essential resources.
- Provided comprehensive case management services, ensuring timely access to support systems.
- Engaged hard-to-reach clients through consistent communication and participation encouragement.
- Served as a key liaison with referral sources, maintaining contact to ensure follow-through.
- Assisted clients in accessing recovery services, including housing and basic needs resources.
- Conducted outreach for missed appointments, managing reminders and rescheduling efficiently.
- Produced accurate documentation, including engagement and discharge letters for referrals.
Education
Bachelor of Science - Social Work
Charter Oak State College
New Britain12-2025
Associates Degree - Human Services
CT State Community College Tunxis
Farmington, CT12-2023
Master of Arts - Social Work
Quinnipiac University
Hamden, CTSkills
- Community outreach
- Client engagement
- Service navigation
- Intake and screening
- Resource coordination
- Documentation
- Crisis support
- Cultural responsiveness
- Team collaboration
- Trauma-informed care
- Evidence-based practice
Certification
- Revenue Cycle Manager, 2024
- Certified Nurses Assistant, 2023
Timeline
Anti-Human Trafficking Intern
Salvation Army
06.2025 - Current
Telemonitoring Technician
Masonicare
05.2025 - Current
Community Engagement Specialist
Wheeler Clinic
08.2023 - 03.2024
Caregiver
Masonicare
04.2016 - Current
Bachelor of Science - Social Work
Charter Oak State College
Associates Degree - Human Services
CT State Community College Tunxis
Master of Arts - Social Work
Quinnipiac University