Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

TyWana Perine

Atlanta,GA

Summary

Dedicated and passionate professional with excellent interpersonal and communication skills, excelling in collaboration and prioritization. Experienced in working with clients from diverse backgrounds. Intentions are to inspire and create positive interactions, while contributing to a culture of wellness and caring, in an effort to help other’s lead better lives. Over the last 6 years, I've gained experience through working with various multi- disciplinary teams. With my previous employer, Summit Healthcare, I consistently exceeded marketing goals and I was valued for my ability to deal with complex situations with a unique and fresh approach. Throughout my employment history, I consistently find opportunities to grow and improve. I am grateful for the opportunity to be able to do the same, with your business.

Overview

7
7
years of professional experience

Work History

Adult Mental Health Case Manager

Southern Live Oak Wellness
07.2022 - Current


  • Collaborated with multidisciplinary teams to ensure the provision of comprehensive care for clients, resulting in improved overall wellbeing.
  • Developed strong relationships with community resources, allowing for timely referrals and access to essential services for clients.
  • Documented all client interactions thoroughly, maintaining accurate records compliant with industry best practices.
  • Trained new hire case managers, ensuring they were equipped with knowledge on policies, procedures, and best practices for effective job performance.
  • Maintained up-to-date knowledge of local mental health resources, connecting clients with relevant programs promptly.

Reiki Practitioner

Southern Live Oak Wellness
04.2022 - Current


  • Fostered a serene and welcoming environment for clients to relax and experience the full benefits of Reiki treatments.
  • Elevated clients'' overall health by incorporating complementary therapies such as aromatherapy, crystal healing, or meditation techniques into Reiki sessions when appropriate.
  • Assessed clients'' energy levels before and after treatments to gauge efficacy and make adjustments as needed.
  • Continuously updated knowledge of industry trends and best practices through professional development opportunities such as conferences, workshops, or online courses.
  • Offered group Reiki sessions for those seeking a more communal healing experience, enhancing the overall energetic atmosphere.

Lead Behavioral Health Technician

Southern Live Oak Wellness
04.2022 - 07.2022
  • Provided crisis intervention and de-escalation services, ensuring safety of all involved parties.
  • Supervised and mentored junior Behavioral Health Technicians for professional development and skill improvement.
  • Maintained detailed documentation of client progress for accurate reporting and effective communication among the treatment team.
  • Developed strong rapport with clients, establishing trust and encouraging open dialogue about their experiences and challenges.
  • Participated in ongoing training opportunities to stay current on best practices in behavioral health treatment methodologies.

Behavioral Health Technician

Southern Live Oak Wellness
08.2021 - 04.2022


  • Maintained patient records, documenting changes in patient condition.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.

Case Coordination & Intake Specialist

Four Directions, LLC
05.2018 - 05.2021
  • Developed positive relationships with community partners to facilitate referrals and improve access to services for clients in need.
  • Complete intake with clients and families; determine insurance eligibility for services; provide assessments and updates.
  • Review and amend treatment plans, identify short term/ long term goals and discharge plan.
  • Provide service coordination with Case managers for continuity of care.
  • Complete quarterly reports to assist in determining program effectiveness or continuation of services.

Program Coordinator

Summit Healthcare Services
09.2016 - 04.2018
  • Marketing/ Hold In- Service Meetings to Explain Services and Build Caseload
  • Manage Office Within Each Community
  • Create and Distribute Schedules for Company Staff & Community Residents
  • Create and Distribute End of Day Reports
  • Developed and maintained relationships with external partners to facilitate program operations.
  • Monitored programming trends to keep content relevant and up-to-date.

Education

Associate of Arts - Human Services

University of Phoenix
Tempe, AZ
01.2017

Skills

  • Discharge Planning
  • Client Advocacy
  • Family Support
  • Team Collaboration
  • Case Management
  • Time Management
  • Problem Solving
  • Community Outreach
  • Active Listening
  • Professional Boundaries

Hobbies

In my free time I enjoy cooking, hiking and escape rooms.

Timeline

Adult Mental Health Case Manager

Southern Live Oak Wellness
07.2022 - Current

Reiki Practitioner

Southern Live Oak Wellness
04.2022 - Current

Lead Behavioral Health Technician

Southern Live Oak Wellness
04.2022 - 07.2022

Behavioral Health Technician

Southern Live Oak Wellness
08.2021 - 04.2022

Case Coordination & Intake Specialist

Four Directions, LLC
05.2018 - 05.2021

Program Coordinator

Summit Healthcare Services
09.2016 - 04.2018

Associate of Arts - Human Services

University of Phoenix
TyWana Perine