Tywanda Williams
Mobile,AL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Branch Banker
PNC Bank
Mobile, AL
03.2021 - Current
- Performed financial reviews for existing customers to uncover additional products or services that provide benefits
- Provided guidance to customers on the use of online banking tools and mobile applications.
- Served as a backup Teller when needed by counting currency, coins, checks and other forms of payment.
Sales Specialist
Dilliards
Mobile, AL
03.2011 - 03.2021
- Maintained visual merchandising standards to enhance product presentation in-store.
- Conducted product demonstrations to highlight features and benefits effectively.
- Planned outbound sales calls and emails campaigns targeting prospective clients.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Sales Associate
Proactiv Solutions
Mobile, AL
12.2009 - 03.2011
- Engaged customers to identify needs and recommend appropriate products.
- Maintained product displays to ensure a visually appealing environment.
- Answered incoming telephone calls to provide store, products and services information.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education
High School Diploma -
Murphy High School
Mobile, AL05-2009
Skills
- Loan processing
- Customer service
- Visual merchandising
- Relationship building
- Cash handling proficiency
- Teller support
- Fraud prevention
Timeline
Branch Banker
PNC Bank
03.2021 - Current
Sales Specialist
Dilliards
03.2011 - 03.2021
Sales Associate
Proactiv Solutions
12.2009 - 03.2011
High School Diploma -
Murphy High School
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