Tywona Matthews
Brinkley,Arkansas
Summary
Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.
Overview
27
27
years of professional experience
Work History
Behavioral Youth Counselor
Youth Villages
09.2022 - Current
- Taught children necessary life skills and provided for physical daily care.
- Conducted daily documentation such as contact notes, milieu notes and precautionary notes.
- Improved children's behavior through coping skills and other therapeutic interventions.
- Participated in client transports to various locations.
Correctional Sergeant
Arkansas Department Of Corrections
06.2018 - 08.2022
- Resolved issues and disputes between inmates professionally and respectfully.
- Responded to emergency situations and provided first aid following facility guidelines.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Military Personnel Clerk
Unites States Army Reserve
06.1997 - 05.2020
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Stepped up and managed logistics department tasks during supervisor absences.
Qualified Mental Health Specialist
Capstone Counseling
10.2017 - 02.2018
- Implemented crisis intervention plans to support client safety.
- Provided case management services to monitor client access to resources and services.
- Educated clients and families about mental health issues, treatments and resources.
- Supported continuity of care after discharge with individualized discharge plans.
Education
Bachelor of Arts - Human Services
University of Memphis
Memphis, TN05.2014
Skills
- Therapeutic Communication
- Group Facilitation
- Self-Care Promotion
- Positive Reinforcement
Timeline
Behavioral Youth Counselor
Youth Villages
09.2022 - Current
Correctional Sergeant
Arkansas Department Of Corrections
06.2018 - 08.2022
Qualified Mental Health Specialist
Capstone Counseling
10.2017 - 02.2018
Military Personnel Clerk
Unites States Army Reserve
06.1997 - 05.2020
Bachelor of Arts - Human Services
University of Memphis
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