Tywona Mccann
Milwaukee,WI
Summary
Responsive Health Advocate with 18 + years of experience providing care, demonstrating a committed experience to provide outreach and support services to community residents. Establishes trusting relationships with patients and families while offering education, assessment and social support to manage health conditions. Works closely with medical providers to support comprehensive and coordinated care while facilitating ongoing follow-up and goal setting with patients and families.
Overview
18
18
years of professional experience
Work History
Somatus Patient Health Advocate
01.2023 - 01.2024
- Managed care for over 600 Anthem Blue Cross, Blue Shield members at risk for ESKD, accept incoming calls, make outgoing calls, schedule assessment appointments, ensure referrals are made as needed, facilitate home visits with NP, coordinate care with providers and provide community resources to assist those in need to prevent hospitalizations to promote the well-being of all members.
Children’s Wisconsin Medical Assistant
01.2011 - 01.2022
- Provide high quality patient care through obtaining vitals, administering vaccines and medications, performing POCT, hearing and vision screens
- Rooming patients by beginning physicians note, pre-charting, stock rooms, accurate documentation, take incoming calls
- Utilize epic, perform quality control checks daily on POCT machines.
Heritage Court Resident Assistant
01.2006 - 01.2009
- Administer Medications, assist with ADL’s, and activities
- Provide companionship for family and residents.
Education
BS in Psychology -
Capella University
01.2025
AA in Medical Assistant -
Bryant & Stratton College
01.2011
Skills
Type 30 wpm
Active Listening
CPR and First Aid
Relationship Building
HIPAA Guidelines
Health Service Referrals
Individual and Community Advocacy
Community-based resources
Health literacy
Health Promotion
Medication Management
Healthcare Navigation
Timeline
Somatus Patient Health Advocate
01.2023 - 01.2024
Children’s Wisconsin Medical Assistant
01.2011 - 01.2022
Heritage Court Resident Assistant
01.2006 - 01.2009
BS in Psychology -
Capella University
AA in Medical Assistant -
Bryant & Stratton College
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