Tzion alexander
Killeen,TX
Summary
Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction through exceptional service and effective conflict resolution. Demonstrated leadership as a Team Leader at Tacala Companies, empowering team members and streamlining processes. Skilled in customer service and time management, consistently driving improvements and fostering a collaborative environment.
Knowledgeable teacher's assistant with a solid background in developing engaging lesson plans and fostering a positive learning environment. Successfully guided students to achieve academic milestones through innovative teaching methods. Demonstrated proficiency in classroom management and curriculum development.
Overview
5
5
years of professional experience
Work History
Walmart Associate
Walmart
05.2025 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Team Leader
Tacala Companies
08.2023 - 05.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Homeschool Teaching Assistant
Bnai Halakh Emet Shalom Academy
01.2021 - 05.2025
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
Education
Associate of General Studies - Surgical Technology
Central Texas College
Killeen, TX01-2027
General Studies
Bnai Halakh Emet Shalom Academy
Killeen, TX06-2024
Skills
- Customer service
- Time management
- Attention to detail
- Leadership qualities
- Sales techniques
- Lesson planning
- Relationship building
- Critical thinking
- Student engagement
Timeline
Walmart Associate
Walmart
05.2025 - Current
Team Leader
Tacala Companies
08.2023 - 05.2025
Homeschool Teaching Assistant
Bnai Halakh Emet Shalom Academy
01.2021 - 05.2025
Associate of General Studies - Surgical Technology
Central Texas College
General Studies
Bnai Halakh Emet Shalom Academy
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