Tzipora Muldrow
LOUISVILLE,KY
Summary
Dynamic and reliable professional with exceptional customer service skills. Proven ability to thrive in fast-paced environments while managing multiple tasks. Strong communicator and team player, adept at food preparation and attention to detail. Fast learner committed to maintaining high standards.
Overview
4
4
years of professional experience
Work History
Bartender/Server
Osteria Italian Seafood
Louisville, KY
10.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Baker/prep
Stevens Deli
Louisville, KY
06.2023 - 05.2025
- Produced consistently high-quality baked breads and desserts
- Complied with health and food safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete tasks and maintain smooth running of deli.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Trained in prep/grill/ production to s
Senior Administrative Assistant
UPS Healthcare
Louisville, KY
10.2021 - 05.2023
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Categorized and processed sensitive documents with information of deeply personal nature.
- Managed phone and email correspondence and handled incoming and outgoing emails with clients
Education
KCTCS
Lexington, KYSkills
- Excellent attention to detail
- Highly reliable and goal oriented
- Exceptional customer service
- Clear and effective communicator
Timeline
Bartender/Server
Osteria Italian Seafood
10.2023 - Current
Baker/prep
Stevens Deli
06.2023 - 05.2025
Senior Administrative Assistant
UPS Healthcare
10.2021 - 05.2023
KCTCS