Tzippy Gruber
New Square,NY
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
Work History
Intake Coordinator and Receptionist
Derech Shalom Center
06.2023 - 06.2024
- Job responsibilities included: Managing therapists' schedules, walking clients from the first phone call, until successfully being set up with a therapist, dealing with clients and families from family court, writing and handing in biweekly reports to Family court.
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
Sales Girl/Cashier
Ombre
07.2023 - 01.2024
- Worked as sales girl in a teens and women's clothing store.
- Provided exceptional customer service by attentively listening to concerns, offering solutions, and ensuring overall satisfaction before completing each transaction.
Case Manager
Square Consulting Inc
04.2023 - 06.2023
- Prepared personal tax returns for the accountant to file
- Job required a lot of concentration, attention to detail, and analytical skills.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Onboarding Manager
Special Edge
08.2022 - 03.2023
- Trained and onboarded new care managers
- Job also included helping care managers create Plans of Care and interventions, mediating between parents and care managers, listening to parent's/care manager's concerns, it required problem solving, relationship, and organizational skills.
Paraprofessional for Special Needs Young Adult
Privately Employed
05.2022 - 08.2022
- Worked with a 19-year-old non-verbal, immobile girl with special needs
- Job responsibilities included creative lesson planning, connecting to client through warmth and love, and helping client utilize her utmost potential.
ABA Para
Temicha Support Line
06.2020 - 08.2022
- Worked with several children on the autistic spectrum, helping them achieve quality of life by providing ABA therapy.
Title 1 Mentor
Yeshiva Avir Yaakov
09.2020 - 06.2022
- Worked with girls ages 8-11
- Taught various subjects, while at the same time built their self-esteem, self-awareness, and provided them with a warm spot in their life.
Sonrise Mentor
Mesikos Center
07.2020 - 09.2020
- Worked as a Sonrise teacher at the Mesikos Center for individuals with special needs
- Provided Sonrise therapy and other Special Ed interventions to help the individuals reach their maximum potential.
Education
High School Diploma -
Yeshiva Avir Yaakov
New Square, NY06.2020
Skills
- Creative Thinker
- Diligent and Hardworking
- Great Communication Skills
- Fine Writing Skills
- Resourceful/Problem Solver
- Positive Energy
- Quick Learner
- Loyal and Dedicated
- Phone and Email Etiquette
- Organization Skills
- Excellent rapport with administration and parents
References
- Angelina Nieves, Supervisor, Derech Shalom, 845-577-8175
- Bracha Biton, Coworker, Derech Shalom, 347-831-7083
- Blimie Schonefeld, Friend, 845-925-3332
- Mechtzy Breuer, Friend, 845-570-1587
Volunteer Experience
- Writing course to 15-year-old girl.
- Created a fundraising event and raised a significant amount for the cause.
- Volunteered as a Job Recruiter.
Languages
English
Yiddish
Timeline
Sales Girl/Cashier
Ombre
07.2023 - 01.2024
Intake Coordinator and Receptionist
Derech Shalom Center
06.2023 - 06.2024
Case Manager
Square Consulting Inc
04.2023 - 06.2023
Onboarding Manager
Special Edge
08.2022 - 03.2023
Paraprofessional for Special Needs Young Adult
Privately Employed
05.2022 - 08.2022
Title 1 Mentor
Yeshiva Avir Yaakov
09.2020 - 06.2022
Sonrise Mentor
Mesikos Center
07.2020 - 09.2020
ABA Para
Temicha Support Line
06.2020 - 08.2022
High School Diploma -
Yeshiva Avir Yaakov
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