Customer service and cash management experience with a track record of reliable daily operations. Lead team performance improvements through clear coaching and steady execution. Resolve customer and team conflicts to maintain a positive service environment.
Overview
2
2
years of professional experience
Work History
Shift Manager
VIP Morton Cinemas
Morton, Illinois
04.2024 - Current
Managed daily cash intake by accurately counting registers and tabulating profits to maintain financial accuracy.
Supervised daily operations to ensure efficient cinema functioning.
Resolved customer complaints promptly to maintain high satisfaction levels.
Coordinated with team members to ensure theaters were prepared on time for showtimes.
Assisted employees in completing tasks during peak periods to enhance workflow. during peak periods.
Communicated with other shift managers to facilitate a continuum of customer service.
Assistant Cabin Leader
Miracle Camp and Retreat Center
Lawton, Michigan
05.2026 - 08.2026
Supervised cabin activities and facilitated programs that enhanced camper engagement.
Developed creative lesson plans that fostered teamwork and personal growth.
Managed daily activities, ensuring camper motivation and participation.
Coordinated with departments to streamline logistics and boost camper participation.
Communicated effectively with parents and staff to enhance camp experiences.
Organized games and assisted campers with various activities.
Resolved conflicts between campers to maintain a positive camp environment.
Facility Maintenance Worker
Grace Church
Morton
08.2025 - 05.2026
Responded promptly to emergency repair requests, minimizing disruption for tenants and visitors.
Operated power tools, including drills and saws, to complete repairs.
Used ladders and scaffolding to access hard-to-reach areas for maintenance. using ladders or scaffolding during maintenance.
Coordinated event space setup to ensure readiness and safety for various church activities.
Maintained cleanliness and organization of church facilities and grounds to enhance visitor experience.