Ubah Yusuf
Syracuse ,NY
Summary
With a diverse background in customer service, dispatch operations, library assistance, and data entry, I bring a strong ability to adapt and contribute effectively to any team. As a detail-oriented and quick learner, I excel in fast-paced environments, ensuring efficiency and accuracy in all tasks.
Overview
7
7
years of professional experience
Work History
Dispatcher Coordinator
Alta; Transportation LLC
05.2022 - Current
- Coordinated and scheduled transportation routes to optimize efficiency and ensure timely delivery of goods, while effectively communicating with drivers and addressing any logistical challenges that arose.
Library Student Assistant
Bird Library, Syracuse University
08.2020 - 05.2023
- Supported library operations by organizing and cataloging resources.
- Assisting patrons with customer service, and aiding staff with administrative tasks.
Customer Service Representative/Cashier
Kinney Drug
03.2018 - 01.2021
- Assisted customers by resolving inquiries.
- Handling complaints, and ensuring a positive customer.
- Handling Transactions
Data Entry
The Great New York State Fair
01.2020 - 07.2020
- Accurately entered and maintained high volumes of data into company databases.
- Ensuring data integrity and confidentiality while meeting tight deadlines.
Education
Certificate of Technical Studies - Cyber Security
Le Moyne College
Syracuse, NY05-2024
Bachelor of Arts - History And Information Technology
Syracuse University
Syracuse, NY12-2023
Skills
- Technical Skills: MS Excel, MS Word, MS PowerPoint, and database management
- Soft Skills: Strong analytical and problem-solving abilities, effective communication, and keen attention to detail
- Interpersonal Skills: Demonstrates compassion, empathy, teamwork, and collaboration in professional settings
INTERNSHIP
E. Smith Contractors, LLC
- Managing Appointments, Answering Calls and Emails Administrative Support.
Timeline
Dispatcher Coordinator
Alta; Transportation LLC
05.2022 - Current
Library Student Assistant
Bird Library, Syracuse University
08.2020 - 05.2023
Data Entry
The Great New York State Fair
01.2020 - 07.2020
Customer Service Representative/Cashier
Kinney Drug
03.2018 - 01.2021
Certificate of Technical Studies - Cyber Security
Le Moyne College
Bachelor of Arts - History And Information Technology
Syracuse University
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