Ubong-Abasi Etim

• Coordinate marketing projects from planning through execution by managing campaign timelines, collaborating with leadership and staff, organizing promotional initiatives, and ensuring projects are completed on schedule while supporting overall business objectives.
• Build and maintain strong customer relationships by responding to member inquiries, resolving concerns professionally, managing digital communications, and delivering a positive customer experience that supports member satisfaction and retention.
• Analyze campaign performance and customer engagement data to identify business trends, recommend process improvements, and assist leadership in making informed decisions that strengthen operational performance and community outreach.

• Partnered directly with business owners to develop and execute marketing initiatives by coordinating promotional campaigns, organizing project schedules, and ensuring all deliverables aligned with organizational goals and brand standards.
• Managed digital communications and marketing content across multiple platforms while maintaining organized documentation, monitoring campaign performance, and ensuring consistent messaging throughout each project.
• Evaluated customer engagement metrics and collaborated with cross-functional teams to identify growth opportunities, improve marketing effectiveness, and support data-driven business decisions.

• Supported restaurant leadership by planning and coordinating promotional campaigns, developing branded marketing content, and organizing project timelines to ensure successful execution of seasonal events and business initiatives.
• Collaborated with management and operational staff to maintain consistent brand messaging, strengthen customer engagement, and improve communication across digital and in-person marketing channels.

Developed and executed social media strategies to enhance brand awareness and engagement.

Assisted in creating compelling content for digital marketing campaigns across various platforms.

Conducted market research to identify trends and opportunities, improving campaign effectiveness.