Ubong Edward Nkan
Houston,TX
Summary
Experienced personal banker with 5 years of experience , highly motivated in providing
friendly and responsible customer service.
Overview
12
12
years of professional experience
Work History
Personal Banker II
Chase Bank
Sugar Land
03.2016 - Current
- Resolving customer service issues.
- Opening new accounts and assisting with Teller transactions as needed.
- Complying with all policies, procedures and regulatory banking requirements.Customer Service relation.
- Strong communication skills; understands how to tailor product and services solutions to customers with differing needs and offer appropriate recommendations.
- Submit loan or line applications, mortgage and investment referrals, open new demand deposit accounts, wire transfers, and service client needs.
- Educate clients regarding the value and benefits associated with our products and services.
- Provided exceptional customer service by providing exceptional banking service to accuracy.
Personal Banker
International Bank Of Commerce
Katy, Tx
10.2010 - 03.2016
- Building and managing lifelong customer relationships.
- Developing and maintaining relationships with our partners to maximize sales opportunities.
- Analyzing current customer relationships and proactively contacting customers with recommendations to help them achieve financial success.
- Perform Sales and Service transactions and teller transactions.
- Consistently provide high quality customer service in a professional manner.
- Achieve sales and business development goals, as assigned.
- Ability to refer customers to appropriate personnel for potential sale.
Education
Bachelor of Science - Electrical/Electronic Engineering
Polytechnic Calabar
Current
Skills
Customer and Personal Service
Sales and Marketing
Strong Customer Relationship
Administration and Management
Time Management
Banking Product & Services
Sales Management
Complex Problem Solving
Teller Operations
Timeline
Personal Banker II
Chase Bank
03.2016 - Current
Personal Banker
International Bank Of Commerce
10.2010 - 03.2016
Bachelor of Science - Electrical/Electronic Engineering
Polytechnic Calabar
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