Uchinno Wilson

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Engaged with customers to effectively build rapport and lasting relationships.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.

My job description was plan activities for the kids for the week,maintaining a clean an safe environment.

• Supported student physical, mental, and social development using classroom games and activities.
• Supervised recess, lunch and daily student intake and dismissal.
• Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
• Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
• Worked with teachers to design lesson plans and coordinate activities for classes.
• Worked with teacher to identify and target opportunities for instructional improvements.