Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Financial Analyst
Smith-system
02.2022 - Current
Reduced process discrepancies through measured implementation of performance reporting and data systems.
Prepared and submitted responses to requests and requirements of auditors, regulators and investors.
Contacted customers to immediately find resolutions for escalated issues.
Identified process issues and made recommendations for improvement or correction.
Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
Billing Specialist
Farmers Insurance Agency
03.2021 - 10.2023
Researched and resolved billing discrepancies to enable accurate billing.
Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Monitored customer accounts to identify and rectify billing issues.
Provided excellent customer service, developing and maintaining client relationships.
Processed and verified invoices to secure accuracy of billing information.
Used data entry skills to accurately document and input statements.
Accounts Officer
Southwest Farmers Market
03.2018 - 01.2021
Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
Managed payroll operations for team of 50 employees.
Checked expenses against budget controls, entered figures and reconciled business accounts to address discrepancies.
Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
Education
MBA - Business Administration
National Open University
Lagos, Nigeria
01.2018
Bachelor of Science - Finance
Abia State University
Nigeria
03.2008
Skills
Monitoring Expenditures
Sales and Marketing
Data Research and Analysis
Excellent Attention to Detail
Advanced Computer Skills
Knowledge of ERP (Enterprise Resource Planning) Software