Elbow to-elbow support with Physicians and Nursing staff
Ensured physicians, nurses, patient care technicians, and unit coordinators implemented and activated accurate Cerner CPOE
Floated Bet Departments.
Cerner Inpatient
Christiania hospital
Christina, Delaware
02.2023 - 04.2023
Provided physician support and trained clinicians on workflow and documentation
Assisted end users on writing notes and orders per hospital protocol.
Willow/Ambulatory
EvergreenHealth- Seattle
Seattle
10.2023
Assisted pharmacist /tech with all workflow related issues
Meds reconciliations and proper documentation
Assisted physician with personalization, using order sets, smart sets, smart phrases, smart texts, and smart link
Help in creating advanced prep reports and other OR/ED reports as needed
Opioids documentation’s and I-vents
Label linking and Pyxis label unlink for Barcodes and NDC
Taught the tech on how to properly document dispense prep procedures
Taught the pharmacist on how to adjust med times, frequency, change products and address anti coagulant and anti Microbial monitoring for infusion.
Willow/cupid
RJWBH
New Jersey
09.2023 - 12.2023
Assisted techs and Pharmacist to set up their tech work list, use tech/invasive navigator to begin and end exams
Assisted pharmacist /tech with all workflow related issues
Meds reconciliations and proper documentation
Assisted physician with personalization, using order sets, smart sets, smart phrases, smart texts, and smart link
Help in creating advanced prep reports and other OR/ED reports as needed
Opioids documentation’s and I-vents
Label linking and Pyxis label unlink for Barcodes and NDC
Taught the tech on how to properly document dispense prep procedures
Taught the pharmacist on how to adjust med times, frequency, change products and address anti coagulant and anti Microbial monitoring for infusion.
Cadence
Covenant hospital
lubbock texas
10.2022 - 12.2022
Front desk support and help in personalization
Insurance, compliance and copay
Assisted the End users with their preference list and building their smart
VCu Hospital, Richmond, VA
OCT 2021- JAN 2022
Epic willow /ClinDoc Implementation Training support
Assisted physician with personalization, using order sets, smart sets, smart phrases, smart texts, and smart link
Assisted techs and Pharmacist to set up their tech work list, use tech/invasive navigator to begin and end exams
Provided training to front desk scheduler on how to schedule appointment, check patient in for procedures using Epic, transcribe orders, Ancillary orders, and set up status board and snap board
Supported pharmacist and techs on how to properly work with in a specific navigator, how to properly document medications reconciliations, document waste, verification of order, therapy plan and i-vents
Supported nurses on how to properly update information on flow sheets and work lists.
Willow/ command center
Atrium health
North Carolina
09.2022
Assisted with incident reports and Sorting out incoming pharmacy or clindoc related issues
Reports document and assigning the tickets to the right correspondence for quicker resolving
Assisted physician with personalization, using order sets, smart sets, smart phrases, smart texts, and smart link
Assisted techs and Pharmacist to set up their tech work list, use tech/invasive navigator to begin and end exams.
Epic Willow Go Live Consultant
Hamilton health
Ontario canada
06.2022 - 11.2022
Aid in coordinating pre go live one on one training with nurses and pharmacist
Go live support for both oncology nurses and pharmacy staffs
Assisted physician with personalization, using order sets, smart sets, smart phrases, smart texts, and smart link
Assisted techs and Pharmacist to set up their tech work list, use tech/invasive navigator to begin and end exams
Provided training to front desk scheduler on how to schedule appointment, check patient in for procedures using Epic, transcribe orders, Ancillary orders, patient infection control sheet look up, and set up status board and snap board
Assisted techs to set up their tech work list, use tech/invasive navigator to begin and end
Help in creating advanced prep reports and other OR/ED reports as needed
Label linking and for Barcodes and NDC
Taught the tech on how to properly document dispense prep procedures.
Willow trainer
ATRIUM HEALTH
North carolina
05.2022
One on one designated training to clinical inpatient and outpatient pharmacist.
Cupid Implementation
St Mary Hospital
08.2021
Provided training support to physicians in using smart tools and creating smart sets
Assisted cardiologist to read invasive and non-invasive studies
Assisted physicians in personalization, using smart phrases, smart text, and smart links
Assisted cardiologist in building order sets and smart sets
Assisted cardiologist to read TEE, stress and echo studies, monitor, MRI, and tilt test
Assisted physicians with the use of time marks to acknowledge new results
Assisted end-users in using note writer to complete notes by making use of macros and creating macros.
Epic go live
University of kentucky
06.2021
Eased end-user learning through one-on-one coaching, teaching and troubleshooting
Classroom training/Supported nurses and providers and medication reconciliation and ease better drugs administration and request from pharmacy.
Cerner Inpatient
UNIVERSITY OF SOUTH ALABAMA
Mobile
08.2021 - 10.2021
Power chats
Assisted physicians and nurses to place orders
Assisted nurses and physicians to complete required assessments
Placed tickets for issues with cerner
Very approachable, friendly but professional
Assisted Nursing and all end users Navigate through Cerner.
Cerner Inpatient CPOE/ SURGERY
McLeod Health
South Carolina
09.2019 - 01.2020
Assisted physicians in navigating through the cerner workflow
Assisted physicians and nurses in places and initiating orders.
SOARIAN CONVERSION
Northwell's Phelp's hospital NY
03.2020 - 07.2020
Supported physicians to navigate successfully through the SOARIAN workflow
Assisted physicians with writing orders and notes
Assisted in creating dot phrases for physicians
Helped the nurses to chart in the soarian software.
Meditech
Berkshire Inpatient
New York
02.2020
Assisted Both physicians and Clinicians to navigate effectively through the Meditech software
Assisted all end users with placing orders and writing notes
Assisted to create and edit patient info, demographics and update records
Assisted in merging and unmerging patient records
View edit and addend patient visit and patient history
Assisted with patient registration and rooming
Assisted doctors with medication reconciliation, problems
Helped in placing issue tickets and resolving back end issues.
EPIC
Alleghany Medical Hospital
PITTSBURGH PA
05.2019 - 07.2019
Epic Optime-Pacu Recovery
Provided elbow support to nurses on the recovery floor and efficiently supported clinicians to navigate through their clinical workflow on the hyperspace, document encounters, discharge patients, preference list and efficient use of their Smart sets
Assists Nurses with documenting patient assessment in Doc flowsheet and medication administration using Mar
Worked with End Users and guided them through pre-op, intra-op and post op documentation.
Epic Go Live in Outpatient/Inpatient (Anesthesia)
Wheaton Franciscan Health System
Milwaukee, Wisconsin
06.2018 - 09.2018
Gave supplemental support to newly trained EPIC instructors
Provided direct end-user support services to physicians and nurses on the floor
Served as a designated Support for end-users responsible in Day hospital and Outpatient Infusion therapy staff to more effectively use the EPIC Care system
Provided direct end-user support services to physicians and nurses in hospital departments to facilitate the introduction
Facilitated end-user learning through one-on-one coaching, teaching and troubleshooting, and to identify and report workflow and/or system configuration issues to command center
Assigned first-wave status in order to train subsequent waves of Go-Live Inpatient Specialists
Assisted with documenting medication administration (MAR) and phone calls.
Epic Go-Live
Riverside
Newport News, V.A
02.2018 - 04.2018
Remotely trained through zoom Clinic staffs in preparation for the EPIC go-live
Gave supplemental support to newly trained EPIC Providers
Provided direct end-user support services to physicians and nurses on the floor
Facilitated end-user learning through one-on-one coaching, teaching and troubleshooting, and to identify and report workflow and/or system configuration issues to command center
Assisted the nurses with documentation in the patient’s chart
Assisted with documenting medication administration (MAR) and phone calls.
Epic Go-Live
Riverside
Newport News, V.A
07.2017 - 12.2017
Provided classroom training and if when needed Elbow support to Physicians and Nurses
Assisted Nurses documenting in Doc Flowsheet
Assisted clinicians to set up and utilize smart tools – Smart text, Smart phrase
Assisted Nurses to administer medication in MAR
Assisted Physicians with medical reconciliation
Assisted clinicians on how to review and update a patient’s history and document patient reported immunizations
Trained Clinicians charting with Smart Sets and trained on how to use SmartText, Smart Phrase and Smart Links effectively in writing progress note.
SOARIAN CONSULTANT
Cape Fear Hospital NC
03.2017 - 05.2017
Provided physician support and trained clinicians on workflow and documentation
Assisted end users on writing notes and orders per hospital protocol
Assisted physicians in setting up Dragon and personalization
Assisted with troubleshooting/report and resolution of ticketed issues.
Epic GoLive Support in Beaker
Dallas Regional Medical center
Dallas Texas
09.2016 - 12.2016
Gave supplemental support to newly trained EPIC instructors
Provided direct end-user support services to physicians and nurses on the floor
Facilitated end-user learning through one-on-one coaching, teaching and troubleshooting, and to identify and report workflow and/or system configuration issues to command center
Assigned first-wave status in order to train subsequent waves of Go-Live Inpatient Specialists
Provided direct end-user support services to physicians and nurses in hospital departments to facilitate the introduction
Assisted the nurses with documentation and immunization administration, in the patient’s chart
Assisted with documenting medication administration (MAR) and phone calls.
Epic GoLive TRAINING/SUPPORT in Endocrinology and Infertility
Greenville Health System
Greenville, South Carolina
03.2016 - 08.2016
Gave supplemental support to newly trained EPIC instructors
Provided direct end-user support services to physicians and nurses on the floor
Facilitated end-user learning through one-on-one coaching, teaching and troubleshooting, and to identify and report workflow and/or system configuration issues to command center
Assigned first-wave status in order to train subsequent waves of Go-Live Inpatient Specialists
Provided direct end-user support services to physicians and nurses in hospital departments to facilitate the introduction
Assisted the nurses with documentation and immunization administration, in the patient’s chart
Assisted with documenting medication administration (MAR) and phone calls.
Logistics Coordinator
US Army Reserve
12.2018 - Current
Education
Bachelor of Science - Health Information Technology
Walden University
Minneapolis, MN
12-2024
Skills
Basic Math
Recordkeeping
Task Prioritization
Analytical
MS Office
Google Drive
Dependable and Responsible
Analytical Thinking
Self-Directed
Customer Relations
Collaboration
Attention to Detail
Teamwork and Collaboration
Supervision and leadership
Active Listening
Organization and Time Management
Verbal Communication
Multitasking
[Area of certification] certified
Accomplishments
UN YOUTH LEADERSHIP AWARD 2108
US ARMY LEADERSHIP AWARD 2022
Certification
EPIC WILLOW CREDENTAILED TRIANER
EPIC AMBULATORY CREDENTAILED TRAINER
EPIC CUPID CREDENTAILED TRAINER
Languages
English
Professional
References
References available upon request.
Timeline
Dynamic Documentation (PowerChart)
MARSHFIELD HOSPITAL
01.2024 - 06.2024
Willow/Ambulatory
EvergreenHealth- Seattle
10.2023
Willow/cupid
RJWBH
09.2023 - 12.2023
Cerner Inpatient
Christiania hospital
02.2023 - 04.2023
Cadence
Covenant hospital
10.2022 - 12.2022
Willow/ command center
Atrium health
09.2022
Epic Willow Go Live Consultant
Hamilton health
06.2022 - 11.2022
Willow trainer
ATRIUM HEALTH
05.2022
Cerner Inpatient
UNIVERSITY OF SOUTH ALABAMA
08.2021 - 10.2021
Cupid Implementation
St Mary Hospital
08.2021
Epic go live
University of kentucky
06.2021
SOARIAN CONVERSION
Northwell's Phelp's hospital NY
03.2020 - 07.2020
Meditech
Berkshire Inpatient
02.2020
Cerner Inpatient CPOE/ SURGERY
McLeod Health
09.2019 - 01.2020
EPIC
Alleghany Medical Hospital
05.2019 - 07.2019
Logistics Coordinator
US Army Reserve
12.2018 - Current
Epic Go Live in Outpatient/Inpatient (Anesthesia)
Wheaton Franciscan Health System
06.2018 - 09.2018
Epic Go-Live
Riverside
02.2018 - 04.2018
Epic Go-Live
Riverside
07.2017 - 12.2017
SOARIAN CONSULTANT
Cape Fear Hospital NC
03.2017 - 05.2017
Epic GoLive Support in Beaker
Dallas Regional Medical center
09.2016 - 12.2016
Epic GoLive TRAINING/SUPPORT in Endocrinology and Infertility
Greenville Health System
03.2016 - 08.2016
Bachelor of Science - Health Information Technology