UFUOMA VIVIAN FABYOUNG

• Obtained permits, insurance, and notices needed for events.
• Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
• Generated reports detailing findings and recommendations.
• Supported creation of detailed, technical financial models to value potential acquisition targets.
• Identified objectives by analyzing feedback, observing consumers and collecting surveys.
• Developed and updated tracking spreadsheets
• Gathered, organized and input information into digital database.
• Enhanced profitability by 90% through careful expense management modifications

Keep close tabs on documentation expiration dates, communicating with correct personnel to submit files prior to expiration

• Maintain informational resources, tracking and documenting requests for updates, certification and credentialing
• Performed primary source verifications such as criminal histories, licenses and board certifications
• Ensure that medical staff members maintain current credentials and licenses to work legally in their field or specialty
• Processing initial and re-credentialing applications
• Capturing primary source documentation in computer data base
• Identifying discrepancies in information and conducting follow ups
• Ensuring data is backed up
• Update company standards when regulation change
• Strong adherence to HIPPA laws
• Verify medical staff education, certifications, work history to grant admitting privileges.

• Compiled and shared technical paperwork for over 50 users and customers
• Completed installations and updates to hardware and software promptly to avoid security issues from vulnerabilities
• Suggested product offerings and technology upgrades to customers to improve overall security
• Expanded systems with new features and structural components
• Developed and managed tracking spreadsheets
• Maintained positive working relationship with team members
• Communicated with customers regarding processes to maintain satisfaction
• Managed provider calendars by adding new appointments and rebooking patients to accommodate last-minute schedule changes
• Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.

Performed system troubleshooting and bug tracking to prevent malfunctions and glitches

• Prepared reports of test results, accidents and damages for supervisors
• Assisted with defect tracking reporting and performed appropriate corrective actions and adjustments
• Attended meetings and conferences to expand knowledge of QA standards and procedures
• Created and maintained database of common and known testing defects
• Identified and documented defects, and helped developers complete further testing and resolve issues.
• Reduced overall testing hours 80% by writing and optimizing automation test scripts