Ugochukwu Udenyi

• Received, cleaned and prepped data from client using Python, SQL, Excel to help data scientists build marketing mix models that resulted in a lift in ROI of 8 basis points.
• Produced monthly reports using advanced Excel spreadsheet functions.
• Using Excel and SQL, built calculator for a client to help them prioritize their project roadmap by changing inputs like customer LTV, conversion rate and organic traffic.
• Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
• Identified strategic marketing opportunities for clients through detailed analysis with intern team, making recommendations that saved client over $10k in yearly campaign cost.
• Extracted and interpreted data patterns to translate findings into actionable outcomes.
• Implemented code solutions to answer analytic questions and test and assess new methods.
• Analyzed transactions to build logical business intelligence model for real-time reporting needs.
• Participated in requirements meetings to understand business needs.
• Provided technical support for troubleshooting analytics and reporting issues.

• Worked as technical leader alongside customers and infrastructure team and contributed to business development.
• Partnered with sales team to design solutions for customers and drive AWS adoption and revenue.
• Participated in architectural discussions to build confidence and promote customer success when developing new and migrating existing applications, software and services on AWS platform.
• Monitored costs and optimized cloud deployment expenses against business needs.

• Delivered campaigns to solidify new client opportunities and generate new business.
• Kept meticulous client notes and updated account information in company databases.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Kept detailed records of daily activities through online customer database.

Developed strong written and verbal communication skills

• Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments
• Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly
• Updated and maintained employee records to respond quickly to requests for information
• Helped plan and implement training sessions to provide employees with skills and knowledge necessary to perform work productively