Ukamaka Eze
Bronx,NY
Summary
I have experience in the service industry and I am prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Crew Member
Trader Joe's
09.2023 - 03.2025
- Rotated through various tasks, including operating the cash register, bagging groceries, stocking shelves, and hosting product samples.
- Improved customer satisfaction by providing a positive and engaging atmosphere for shoppers.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Became familiar with products to answer questions and make suggestions.
Media Intern
DLBC Bronx Media Team
07.2022 - 08.2022
- Collaborated with team members to brainstorm creative ideas for new advertising campaigns.
- Participated in brainstorming sessions for creative campaign ideation and strategy development discussions.
- Assisted in video production tasks to create visually appealing content for promotional purposes.
- Created content strategies for digital media.
FC Associate
Amazon
10.2021 - 04.2022
- Optimized product placement within the warehouse space according to demand patterns for improved accessibility during peak periods.
- Coordinated with my fellow co-workers on a day-to-day work schedule to drive productivity and achieve operational objectives.
- Mastered complete production flow to allow effective service anywhere, troubleshoot flow machinery issues and strictly adhered to safety, quality, and production standards
- Selected packing materials based on size, quantity and fragility of package contents.
Career Development Intern
Techie Youth
07.2021 - 08.2021
- Evaluated intern progress through regular check-ins, ensuring timely completion of assigned tasks and projects.
- Engaged in career training by partaking in various activities to help grasp information regarding potential career routes.
- Maintained knowledge of market and diverse career opportunities.
Daycare Assistant
Chinenye Daycare
03.2019 - 07.2021
- Created learning opportunities for children ranging from toddlers to elementary school, facilitated discussions, and helped with their writing and reading development.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
High School Diploma -
Harlem Renaissance High School
06-2020
Skills
- Teamwork and collaboration
- Multitasking and organization
- Problem-solving
- Early childhood education
- Customer Service
Timeline
Crew Member
Trader Joe's
09.2023 - 03.2025
Media Intern
DLBC Bronx Media Team
07.2022 - 08.2022
FC Associate
Amazon
10.2021 - 04.2022
Career Development Intern
Techie Youth
07.2021 - 08.2021
Daycare Assistant
Chinenye Daycare
03.2019 - 07.2021
High School Diploma -
Harlem Renaissance High School
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