Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ukaying Chan

Pleasanton,CA

Summary

Knowledgeable Beautician experienced in styling hair, applying makeup and keeping clean and neat shop areas. Strong interpersonal and communication skills and well-versed in the latest trends for all customer types. Proficient in cleaning and sterilization requirements, inventory management and scheduling.

Skilled Beautician with proven experience in providing professional beauty services, including hair styling, makeup application, and skincare treatments. Strengths include deep knowledge of current beauty trends and techniques, strong customer service skills, and ability to create personalized services for clients. Previous work has resulted in increased client satisfaction and repeat business due to superior skill set and understanding of individual client needs.

Flexible hard worker ready to learn and contribute to team success.

Attentive cosmetologist with several years of experience. Dedicated to long-term relationships with clients and high-quality beautification. Successful at maintaining professional workspaces while remaining welcoming and thoughtful about each customer's needs.

Proficient Cosmetologist with many years of experience in providing a wide range of beauty services. Passionate about enhancing clients' appearance and boosting their confidence through personalized beauty treatments. Skilled in the latest techniques and trends, maintaining high standards of hygiene, and delivering exceptional customer service.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

25
25
years of professional experience

Work History

Sortation Associate Part Time

Amazon
Newark, CA
11.2018 - Current
  • Collaborated with other team members to ensure efficient workflow of packages through the process line.
  • Inspected packages for damage or incorrect labeling prior to sorting.
  • Reported any damaged shipments immediately to supervisor.
  • Scanned barcodes on packages using RF scanners.
  • Organized packages into designated containers for delivery.
  • Continuously monitored work area for potential safety hazards or violations.
  • Maintained accuracy and speed in sorting packages according to size, weight, and destination.
  • Utilized factors such as package shape and final destination to sort into correct bins for delivery.
  • Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.

Volunteer Homeless Cats

None Of The Above
Pleasanton, California
01.2011 - Current
  • Worked with cross-functional teams to achieve goals

Beautician Manager

Yanki Beauty Salon
Hong Kong , HK
01.2001 - 01.2005

I poudy serve with the Beauty salon field

This opportunity taught me more working experience , Since my relocation home that have to given up this Job

  • Worked closely with other beauticians to discuss strategies for improving customer experience.
  • Demonstrated an in-depth knowledge of beauty products and their potential effects on the skin.
  • Operated cash registers to receive payments from patrons.
  • Updated and maintained customer information records and beauty services provided.
  • Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Increased sales by providing exceptional service and maintaining positive and energetic attitude.
  • Administered payment transactions accurately using point-of-sale software systems.
  • Recommended appropriate beauty treatments to customers based on individual needs.
  • Maintained cleanliness of salon equipment and supplies.
  • Developed strong relationships with clients through great customer service skills.
  • Adhered strictly to safety protocols while performing treatments.
  • Educated customers about proper skincare routines for home use between visits.
  • Displayed excellent communication skills while interacting with clients to ensure they were comfortable throughout the entire process.
  • Provided a variety of skin care treatments such as facials, waxing, bleaching and threading.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Increased client base through online marketing and client referrals.
  • Streamlined cleaning processes for treatment rooms to decrease wait times.
  • Designed comprehensive body care routines for many clients including schedules, products, and techniques.
  • Stayed up-to-date on body care technologies and introduced industry innovations to salon.
  • Beautified customers by performing facials and waxing.
  • Collected payment from customers and scheduled next appointments.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Met with customers to discuss style preferences and special requirements before treatment.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Responded to customer inquiries by phone, email, and in person.
  • Backed up reception desk by answering phones, scheduling appointments, and processing payments.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Suggested, used and marketed appropriate products to clients for skin, nail and hair care to increase company profit.
  • Conducted client consultations to assess preferences for services and products.
  • Assisted customers in selecting suitable cosmetics, creams and lotions based on their skin type.
  • Ensured customer satisfaction by providing quality services in a timely manner.
  • Scheduled appointments for clients over the phone or online booking systems.
  • Kept detailed records of all services performed for each client in order to provide personalized follow-up appointments.

Beautician Consultant

Shiseido
Hong Kong , HK
01.2000 - 01.2001
  • Provided a variety of skin care treatments
  • Developed strong relationships with clients through great customer service skills.
  • Worked closely with other beauticians to discuss strategies for improving customer experience.
  • Educated customers about proper skincare routines for home use between visits.
  • Administered payment transactions accurately using point-of-sale software systems.
  • Conducted client consultations to assess preferences for services and products.
  • Organized promotional events aimed at increasing sales of beauty products.
  • Assisted customers in selecting suitable cosmetics, creams and lotions based on their skin type.
  • Designed cleaning schedules and organizational systems for treatment and sales areas.
  • Increased sales by providing exceptional service and maintaining positive and energetic attitude.

Education

ITEC International England - Beautician Health Nutritional Marketing Business

HONG KONG Caritas
Hong Kong
01-2003

Some College (No Degree) - English Art

San Francisco City College
San Francisco, CA

Skills

  • Customer service
  • Skin care treatments
  • Client consultations
  • Product recommendations
  • Appointment scheduling
  • Client relationship management
  • Skincare treatments proficiency
  • Safety and sanitation
  • Reception management
  • Client consultation
  • Shop housekeeping
  • Supply restocking
  • Inventory management
  • Salon management
  • Body treatment experience
  • Scheduling appointments
  • Product knowledge
  • Customer consultation
  • Professionalism and ethics
  • QuickBooks proficiency
  • Product demonstrations
  • Product and service explanations
  • Anti-aging treatment
  • Beauty tool sanitization
  • Skin analysis
  • Marketing techniques
  • Time management
  • Team collaboration

Timeline

Sortation Associate Part Time

Amazon
11.2018 - Current

Volunteer Homeless Cats

None Of The Above
01.2011 - Current

Beautician Manager

Yanki Beauty Salon
01.2001 - 01.2005

Beautician Consultant

Shiseido
01.2000 - 01.2001

ITEC International England - Beautician Health Nutritional Marketing Business

HONG KONG Caritas

Some College (No Degree) - English Art

San Francisco City College
Ukaying Chan