Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Esther Len

Nashville,TN

Summary

Strong leader with proven ability to mentor and inspire teams to achieve goals. Bilingual in English, Burmese, and Chin (dialect), facilitating effective cross-cultural communication. Skilled in building supportive relationships through emotional intelligence and empathy. Thrives in both team and independent roles, adapting quickly to changing environments and optimizing processes for better efficiency..

Overview

9
9
years of professional experience
1
1
Certification

Work History

Part Time Sortation Associate

Amazon
01.2021 - Current
  • Assist with 20+ CPT and closing, problem solving
  • Outbound positioning of pallets, categorizing packages to correct lanes
  • Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
  • Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.

Journey Coordinator

Legacy Mission Village
03.2021 - 12.2021
  • Coordinated events, ensuring timely, on-budget completion
  • Mentored students, supporting academic and personal growth
  • Streamlined timelines to boost team efficiency and outcomes

Ambassador

Abercrombie and Fitch
01.2019 - 12.2019
  • Mastered 50+ menu items, assisting customers and supporting team operations.
  • Greeted customers and clients to create welcoming atmosphere.
  • Promoted collaboration and supported visual merchandising and client service.
  • Managed POS/CRM systems, ensuring accurate transactions and smooth service.

Server/ Service Team Member

Panda Express
01.2017 - 01.2018
  • Mastered 50+ menu items, assisting customers and supporting team operations
  • Promoted collaboration and supported visual merchandising and client service.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server/ Service Team Member

Thai Papaya
01.2016 - 01.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Bachelor's Degree - Business Administration, Finance and Economic

Middle Tennessee State University
Murfreesboro, TN
05.2026

Associate of Science - Health Science

Motlow State Community College
Smyrna, TN
05.2021

High School Diploma -

John Overton High School
Nashville, TN
05.2018

Skills

  • Microsoft Office
  • Excel
  • PowerPoint
  • Leadership
  • Mentoring
  • Team Inspiration
  • Bilingual Communication
  • Cross-Cultural Communication
  • Relationship Building
  • Adaptability
  • Efficiency Improvement
  • Team collaboration
  • Event coordination
  • Interpersonal skills

Certification

  • [Dale Carnegie ] [Middle Tennessee State University] [2024 December]


Languages

English
Native or Bilingual
Burmese
Professional Working
Burmese (Chin)
Native or Bilingual

Timeline

Journey Coordinator

Legacy Mission Village
03.2021 - 12.2021

Part Time Sortation Associate

Amazon
01.2021 - Current

Ambassador

Abercrombie and Fitch
01.2019 - 12.2019

Server/ Service Team Member

Panda Express
01.2017 - 01.2018

Server/ Service Team Member

Thai Papaya
01.2016 - 01.2017

Bachelor's Degree - Business Administration, Finance and Economic

Middle Tennessee State University

Associate of Science - Health Science

Motlow State Community College

High School Diploma -

John Overton High School

Similar Profiles

CREATE PROFILE
Esther Len