Hi, I’m
ULA THAO
Shakopee,MN
Summary
Career Focus: Seeking a full time position to utilize my extensive administrative knowledge and proficiency in a well established professional setting by committing to provide exceptional guest service.
Professional Profile:
Overview
25
years of professional experience
Work History
SMSC Gaming EnterprisePrior Lake, MN
Chiropractic Assistant
05.2025 - Current
Job overview
- Company Overview: Mystic Lake Casino
- Assisting Chiropractic & Physical Therapists Providers with patients
- Scheduling patients with 8 Providers
- Filing, mail, faxing
- Setting up rooms for nutrition appointments
- Maintaining clean red light Sauna Pods
- Checking end of month inventory for supplements
- Running Provider’s daily reports
- Stocking Providers’ rooms with daily necessities
- Taking patient vitals
- Assisting patients with decompression table and Footmax
- Handling credit card payments & running end of day sales reports
- Mystic Lake Casino
SMSC Gaming EnterprisePrior Lake, MN
Program Assistant/Administrative Assistant
11.2022 - 04.2025
Job overview
- Company Overview: Mystic Lake Casino
- Assisting employees with our Employee Assistance Programs
- Scheduling clients with our mental health Providers
- Filing, mail, faxing
- Assisting employees with benefits along with HR staff
- Assisting Providers with paperwork for clients
- Data entry & small billing entries
- Maintaining clean office space for all clinic & Providers
- Ordering office supplies
- Prepping charts for clients
- Blocking schedule for Providers
- Finding creative solutions for clinic / benefits / aesthetics
- Mystic Lake Casino
Willow Creek NutritionPlymouth, MN
Wellness Coach / Owner
11.2020 - 09.2022
Job overview
- Small business owner
- Blending healthy meal replacement shakes & teas
- Handling inventory through spreadsheets
- Ordering inventory & supplies
- Handling all cash & credit transactions
- Creating personalized meal plans for clients
- Maintaining & providing a clean working area
- Monitor online & text orders
- Posting social media content using Canva & PhotoRoom
- Regular end of shift cleaning duties: sweeping, mopping, etc
10th & Main NutritionHopkins, MN
Wellness Coach
01.2018 - 11.2020
Job overview
- Blending healthy meal replacement shakes & teas
- Handling inventory through spreadsheets
- Ordering inventory
- Creating personalized meal plans for clients
- Lead trainer for new employees
- Maintaining & providing a clean working area
- Monitor online & text orders
- Regular end of shift cleaning duties: sweeping & mopping
SMSC Gaming EnterprisePrior Lake, MN
Restaurant Server
03.2014 - 04.2018
Job overview
- Company Overview: Mystic Lake Casino
- Responsible for taking food and beverage orders accurately
- Maintaining promotion(s) knowledge to accommodate guest needs
- Providing a clean working area for employees and guests
- Monitor food line to assist with food running
- Being in compliance with side work when cut from floor
- Handling floor coverage for other servers on break
- Lead Trainer for new employees
- Mystic Lake Casino
SMSC Gaming EnterprisePrior Lake, MN
Casino Floor Server
10.2007 - 04.2014
Job overview
- Company Overview: Mystic Lake Casino
- Cash handling
- Selling snacks and cigarettes
- Lead trainer for new hires
- Maintaining clean self serves and bar/self-service stations
- Handling floor coverage for other servers on break
- Handling clean and dirty ashtrays for High Stakes and main floor pits
- Running food and cigarette comps for guests in High Stakes Slots and Blackjack
- Cleaning beverage carts at end of shift for next shifts' use
- Mystic Lake Casino
Progressive Eyecare & AssociatesSt. Paul, MN
Front Desk Receptionist
03.2007 - 08.2007
Job overview
- Scheduling office appointments
- Handling all referrals
- Preparing patient medical charts
- Data entry and small billing entries
- Filing/Answering multiple phone lines
- Routing patient messages to Doctors and Technicians
- Mail handling
- Handling all medical records and requests
- Preparing and sending patient registration packets out
- Floater to other satellite offices
Colon & Rectal Surgery and Associates, LTDSt. Paul, MN
Medical Receptionist
06.2005 - 03.2007
Job overview
- Scheduling office and colonoscopy medical appointments
- Filing and handling mail
- Scanning all medical records to EMR (Electronic Medical Records)
- Handling all referrals and medical records request
- Handling multiple phone lines
- Verifying patient appointments
- Assisting Doctors as a Medical Assistant when short staffed
- Lab cleaning
- Faxing colonoscopy schedules to Endoscopy Center
- Routing all messages from patients to Doctors, Nurses, and Medical Assistants
Allie Chiropractic ClinicSt. Paul, MN
Front Desk Receptionist
01.2001 - 03.2004
Job overview
- Answering multiple phone lines
- Scheduling office and colonoscopy appointments
- Verifying appointment times for patients
- Filing, scanning records, preparing charts for doctors
- Taking messages for doctors and medical assistants
- Assisting doctors when short staffed
- Faxing colonoscopy schedules to the endoscopy center
- Cleaning lab room, customer service with patients
- Prepping medical records.
Education
University of Minnesota Twin Cities
Kinesiology
01.2004
Century Community & Technical College
Associates in Arts Degree
01.2003
Central Senior High School
High School Diploma
01.1999
Skills
- Goal oriented
- Enthusiastic team player
- Strong organizational skills
- Strong analytical skills
- Self-Driven
- Attention to detail
- Team collaboration
- Office organization
- Time management
- Problem solving
- Effective communication
- Conflict resolution
- Time management mastery
- Appointment scheduling
- Medical terminology
- Healthcare
- Organizational skills development
- Effective written and verbal communication
- Healthcare compliance
- Stress management techniques
- Conflict resolution strategies
- Billing support
- Front desk administration
- Medical front desk management
- Patient information maintenance
- Patient flow management
- Patient care
- Interpersonal communication
- Active listening
- Patient relations
- Detail-oriented approach
- Professionalism and ethics
- Patient care coordination
- Data entry efficiency
- Marketing and promotion
- Multitasking capacity
- Ability to handle high volume work under pressure
- Great communication skills
- Great social skills
- Ability to work with diverse cultures
- Knowledge of MS Office
- Knowledge of other software for word processing
- Dependable
- Accountable
- Punctual
References
Available Upon Request
Career Focus
Seeking a full time position to utilize my extensive administrative knowledge and proficiency in a well established professional setting by committing to provide exceptional guest service.
Timeline
Chiropractic Assistant
SMSC Gaming Enterprise
05.2025 - Current
Program Assistant/Administrative Assistant
SMSC Gaming Enterprise
11.2022 - 04.2025
Wellness Coach / Owner
Willow Creek Nutrition
11.2020 - 09.2022
Wellness Coach
10th & Main Nutrition
01.2018 - 11.2020
Restaurant Server
SMSC Gaming Enterprise
03.2014 - 04.2018
Casino Floor Server
SMSC Gaming Enterprise
10.2007 - 04.2014
Front Desk Receptionist
Progressive Eyecare & Associates
03.2007 - 08.2007
Medical Receptionist
Colon & Rectal Surgery and Associates, LTD
06.2005 - 03.2007
Front Desk Receptionist
Allie Chiropractic Clinic
01.2001 - 03.2004
University of Minnesota Twin Cities
Kinesiology
Century Community & Technical College
Associates in Arts Degree
Central Senior High School
High School Diploma
Similar Profiles
ULA THAOULA THAO
Chiropractic Assistant at SMSC Gaming EnterpriseChiropractic Assistant at SMSC Gaming Enterprise
Jayden AckersonJayden Ackerson
Table Games Floor Supervisor at SMSC Gaming EnterpriseTable Games Floor Supervisor at SMSC Gaming Enterprise
Caleb FoxCaleb Fox
Business Systems Engineer at SMSC Gaming EnterpriseBusiness Systems Engineer at SMSC Gaming Enterprise
Betbirai LunaBetbirai Luna
Medical Assistant Intern at Burnsville Family PhysiciansMedical Assistant Intern at Burnsville Family Physicians
Eduardo ValdovinosEduardo Valdovinos
Maintenance and Set Up Manager at Apex InternationalMaintenance and Set Up Manager at Apex International