Kelly Darrow
Goodlettsville,Tennessee
Summary
Positive Chiropractic Assistant/ Patient Administrative Specialist with an extensive background in serving people in various medical settings on civilian and military sides. Highly-organized and capable of anticipating needs, a person with an affinity for helping people in a diverse scope. Skilled in learning new fields altogether and tying in experiences from previous ones, a self-starter with a desire to advance in environments focused on people's goals and needs.
Overview
17
17
years of professional experience
Work History
Chiropractic Assistant
Long Hollow Chiropractic
08.2015 - Current
- Continues to advance a successful, high volume clinic with patient focused, efficient and health driven attitude by always putting people first.
- Performs daily administrative tasks to include scheduling and maintaining separate chiropractic and massage therapy schedules, intaking and processing new patients, answering phone calls, starting patient therapy, responding to patient questions, and supporting our Doctor in any capacity necessary.
- Efficiently collects patient payments, researches insurance benefits, bills insurance claims daily, processes insurance payments, and collects patient case fees to facilitate significant, continued financial growth each year.
- Orients and trains new assistants in office procedures, HIPPA guidelines, and practice specific goals.
- Maintains positive and memorable relationships with current and past patients.
Chiropractic Assistant
The Wellness Institute Of Nashville
01.2014 - 08.2015
- Oversaw and managed other employees in clinic as Head Assistant in a successful, high volume, growing practice.
- Scheduled appointments, processed new patients, called insurance companies, collected payments, and prepared bank deposits.
Patient Administration Specialist
TN Army National Guard
03.2007 - Current
- Serves as a Patient Administrative Non-Commissioned Officer in the TN Army National Guard Medical Readiness Detachment pertaining to medical processing, medical records, and other pertinent records regarding Soldier medical status.
- Assisted in over 3000 Physical Health Assessments and Chapter 2 Physicals in 2023.
Education
Kirkwood Community College
Cedar Rapids, IAPatient Administration Specialist (68G)
Ft. Sam Houston
San Antonio, TX2023
Water Treatment Specialist (92W)
Ft. Gregg-Adams (formerly Named Ft. Lee)
Prince George County, VA2009
Skills
- Servitude
- Leadership
- Self-Starter
- Multi-Tasking
- Time Management
- Adaptability / Willingness to Learn
- Verbal, Written, and Electronic Communication
- Dedication to Task
- Goal Oriented
Accomplishments
- Achieved 5th Army National Guard Individual Achievement Award in 2022.
Timeline
Chiropractic Assistant
Long Hollow Chiropractic
08.2015 - Current
Chiropractic Assistant
The Wellness Institute Of Nashville
01.2014 - 08.2015
Patient Administration Specialist
TN Army National Guard
03.2007 - Current
Kirkwood Community College
Patient Administration Specialist (68G)
Ft. Sam Houston
Water Treatment Specialist (92W)
Ft. Gregg-Adams (formerly Named Ft. Lee)
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