Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Juliana Prado

Madison,WI

Summary

Dynamic and results-driven professional with extensive experience at Starbucks and a proven track record in customer service and team collaboration. Adept at managing cash transactions accurately while maintaining a clean and organized environment. Recognized for efficiency and a friendly demeanor, consistently enhancing guest satisfaction in fast-paced settings.

Overview

6
6
years of professional experience

Work History

Respite Care Provider

FW Consulting
Madison, WI
06.2024 - Current
  • Participated in enjoyable activities with clients to provide mental stimulation.
  • Built a strong and trusting rapport with clients and loved ones.
  • Observed the physical health and emotional well-being of each client.
  • Provided temporary relief and support to families of individuals with disabilities.
  • Working with children of all ages

Barista

Starbucks
Madison, WI
05.2022 - 03.2024
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Managed cash register and processed transactions with accuracy and integrity.

Housekeeper

Courtyard Madison East
Madison, WI
09.2021 - 04.2022
  • Ensured that all health standards were met during cleaning operations.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Used cleaning chemicals following proper guidelines.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Housekeeper

Clarion Hotel
Madison, WI
09.2019 - 02.2020
  • Updated and maintained databases with current information.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked successfully with diverse coworkers to accomplish goals and address issues related to our products and services.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Operated vacuum cleaners, floor buffers and other equipment safely.

Education

Associate of Applied Science - Human Services

Madison Area Technical College
Madison, WI
06-2027

High School Diploma -

La Follette High School
Madison, WI
06-2023

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Verbal and written communication
  • Speedy and efficient
  • Hospitality and accommodation
  • Friendly and outgoing
  • Cash handling

Affiliations

  • Drawing
  • Reading
  • writing
  • spending time with love ones

Languages

English
Professional
Spanish
Limited

Accomplishments

  • MUG award at Starbucks (Moves of uncommon greatness)

Timeline

Respite Care Provider

FW Consulting
06.2024 - Current

Barista

Starbucks
05.2022 - 03.2024

Housekeeper

Courtyard Madison East
09.2021 - 04.2022

Housekeeper

Clarion Hotel
09.2019 - 02.2020

Associate of Applied Science - Human Services

Madison Area Technical College

High School Diploma -

La Follette High School

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