David Mshiu
Columbus,OH
Summary
Versatile Sound Systems Technician with a proven track record at Lutheran Church, enhancing system efficiency and team collaboration. Expert in hardware diagnostics and fostering positive environments, I've significantly boosted customer satisfaction and technical stability. Skilled in desktop and application support, my approach combines technical prowess with exceptional interpersonal skills.
Overview
10
10
years of professional experience
Work History
Sound Systems Technician
Lutheran Church
05.2020 - Current
- Submitted daily paperwork to record completed jobs and related information.
- Improved system efficiency by optimizing hardware and software configurations.
- Collaborated with cross-functional teams to ensure seamless integration of all audio system.
- Acted as a reliable point of contact for all IT-related matters, effectively resolving technical issues to maintain overall system stability and functionality.
- Coordinating and preparing materials for next Mass service
Crew Member Team Leader
Wendy's
04.2015 - Current
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
- Oversaw cash management procedures, ensuring accuracy in transactions and reducing discrepancies in end-of-day reports.
- Fostered a positive working environment through active listening and constructive feedback, leading to improved staff morale.
- Resolved customer complaints promptly, going above-and-beyond to ensure complete satisfaction with our services.
- Enhanced team performance by implementing effective communication strategies and fostering a collaborative environment.
Education
High School Diploma -
Columbus High School
High School Diploma -
Marangu High School
Kilimanjaro,Tanzania09-2012
Skills
- Desktop support
- Application support
- Hardware diagnostics
- Low voltage installations
- Closed-circuit television and audio visuals installations
Timeline
Sound Systems Technician
Lutheran Church
05.2020 - Current
Crew Member Team Leader
Wendy's
04.2015 - Current
High School Diploma -
Columbus High School
High School Diploma -
Marangu High School
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