Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ulises Hernandez

Riverbank

Summary

Professional with solid experience in customer service and hospitality. Skilled in efficient task management, ensuring cleanliness, and providing welcoming environment for guests. Strong team collaborator, adaptable to changing needs, and focused on achieving high-quality results. Reliable, attentive, and equipped with excellent communication skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Floor Staff

Galaxy Theaters
05.2021 - Current
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Recommended complementary purchases to customers, increasing revenue.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.

Warehouse Worker

Ryder Logistics
08.2019 - 04.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Cook

Burger King
09.2019 - 08.2020
  • Prepared diverse menu items by following standardized recipes and presentation guidelines.
  • Monitored food safety standards to uphold health regulations.
  • Managed kitchen inventory for optimal stock levels and reduced waste.
  • Cooked meals to meet customer dietary preferences and special requests.

Education

Associate of Arts - English

Modesto Junior College
Modesto, CA
05-2019

Skills

  • Cleanliness and hygiene
  • Workplace safety
  • Cash handling expertise
  • Technical aptitude
  • Picking and packing
  • Customer service
  • Heavy lifting
  • Loading and unloading
  • Basic mathematics
  • Inventory management
  • Reliability and punctuality

Certification

  • Food Handler's Card – Various State-Specific Health Departments.
  • OSHA Certified
  • Forklift Certification
  • Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Floor Staff

Galaxy Theaters
05.2021 - Current

Cook

Burger King
09.2019 - 08.2020

Warehouse Worker

Ryder Logistics
08.2019 - 04.2021

Associate of Arts - English

Modesto Junior College

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Ulises Hernandez