Ulises Perez
Downey,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Lead Technician
Assured Fleet Services
11.2018 - Current
- Perform drivability diagnosis, electrical pinpoint,
- Remove & Replace: Engines, transmissions and differentials
- Performed mobile On-site maintenance and repairs in personal truck
- Manage workflow with technicians and coordinate onsite repair schedules.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Mentored junior technicians, fostering collaborative work environment that encouraged skill development and knowledge sharing.
Sales Associate/Skate Tech
Zumiez
11.2019 - 12.2020
- Assisted store manager with critical tasks, Employee of the month for two consecutive months
- Provided excellent customer service on daily basis
- Received "100k" sales reward (10/20).
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Associate of Arts - Engineering Design Technology
Cerritos College
Cerritos, CA04.2024
Skills
- Bilingual
- Intermediate Solidworks CAD Designer
- Excellent communication skills
- Growth-oriented
- Always organized
- System Testing
- Mechanical Aptitude
Personal Information
Title: Apprentice Electrical Engineering Technician
Awards
- Associate of Arts: Engineering Design Technology Engineering principles, Blueprint reading, GD&T
- Solidworks CSWA Certificate - Mechanical Design CAD Designing for manufacturing and Assembly
- Cert. of Achievement Electrical and Electronic Engineering Design Technician Basics of circuits, components, dividers, and HV systems
- 100k" Sales Award Merchandising product at a certain rate or certain time that sum to 100k worth of product
Projects
Mini Bikes/ Go-kart, Recreational Personal Project, Learned about gear ratios and ignition diagnosis before any Electric "Switch" Vehicle, Cerritos College
Timeline
Sales Associate/Skate Tech
Zumiez
11.2019 - 12.2020
Lead Technician
Assured Fleet Services
11.2018 - Current
Associate of Arts - Engineering Design Technology
Cerritos College
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