Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ulises Silva

Brownsville,TX

Summary

Experienced police officer delivering crisis intervention and de-escalation strategies while maintaining community safety. Proven track record in report writing and emergency response, ready to support law enforcement initiatives.

Overview

13
13
years of professional experience

Work History

Police Officer

Weslaco Police Department
Weslaco, TX
11.2023 - Current

40 Hours/ Week Full time

Non-federal/ $58,000 per year

  • Enforced local laws and ordinances to maintain community safety and order.
  • Responded promptly to emergency calls, ensuring rapid assistance to those in need.

Police Officer

Mercedes Police Department
Mercedes, TX
07.2022 - 11.2023

40 Hours/ Week Full time

Non-federal/ $38,000 per year

  • Prepared detailed reports on incidents and arrests, ensuring accuracy for legal processes.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.

Detention Officer

Carrizalez Rucker Detention Center
Olmito, TX
08.2020 - 11.2020

40 Hours/Week Full time

Non-federal/$32,000 per year

  • Supervised inmate activities to maintain safety and order within facility.
  • Conducted routine inspections of premises to ensure compliance with regulations.

Sales Representative

ATT
Brownsville, TX
03.2019 - 03.2020

38 Hours/Week Part-time

Non-federal/$28,000 per year

  • Developed and maintained strong customer relationships to drive sales growth.
  • Conducted product demonstrations to educate clients on features and benefits.

Direct Care Worker

BCFS Health And Human Services
Harlingen, TX
05.2018 - 11.2018

40 hours/week Full time

Non-federal/$35,000 per year

  • Provided direct support to individuals with diverse needs, enhancing daily living skills and promoting independence.
  • Implemented care plans tailored to individual requirements, ensuring adherence to established protocols and guidelines.

Direct Care Worker

Southwest Key Programs- Casa Padre
Brownsville, TX
10.2018 - 10.2018

40 Hours/Week Full time

Non-federal/$35,000 per year

  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.

Customer Service Representative

Maximus
Brownsville, TX
10.2014 - 01.2018

40 Hours/Week Full time

Non-federal/$25,000 per year

  • Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
  • Streamlined processes for order tracking, enhancing customer satisfaction and operational efficiency.

Sales Associate

Party City
Brownsville, TX
09.2014 - 10.2014

25 hours/Week Part time

Non-federal/$15,000 per year

  • Delivered exceptional customer service, enhancing shopping experiences and fostering repeat business.
  • Executed merchandising strategies, optimizing product displays to increase sales visibility.

Sales Associate

Walmart
Port Isabel, TX
09.2013 - 09.2013

38 hours/Week Part time

Non-federal/$20,000 per year

  • Collaborated with management on inventory management, reducing stock discrepancies and improving order accuracy.
  • Monitored inventory levels regularly, identifying trends to inform restocking decisions and minimize wastage.

Team Member

Whatabuger
South Padre Island, TX
06.2013 - 09.2013

40 Hours/Week Full time

Non-federal/$20,000 per year

  • Delivered exceptional customer service in fast-paced environment.
  • Collaborated with team to maintain cleanliness and organization of dining area.

Education

No Degree - Criminal Justice

Texas Southmost College
Brownsville, TX
05-2015

High School Diploma -

Porter High School
Brownsville, TX
06-2013

Skills

  • Integrity and honesty
  • Conflict de-escalation
  • Report writing
  • Emergency vehicle operation
  • Law enforcement
  • Mental resilience

Timeline

Police Officer

Weslaco Police Department
11.2023 - Current

Police Officer

Mercedes Police Department
07.2022 - 11.2023

Detention Officer

Carrizalez Rucker Detention Center
08.2020 - 11.2020

Sales Representative

ATT
03.2019 - 03.2020

Direct Care Worker

Southwest Key Programs- Casa Padre
10.2018 - 10.2018

Direct Care Worker

BCFS Health And Human Services
05.2018 - 11.2018

Customer Service Representative

Maximus
10.2014 - 01.2018

Sales Associate

Party City
09.2014 - 10.2014

Sales Associate

Walmart
09.2013 - 09.2013

Team Member

Whatabuger
06.2013 - 09.2013

No Degree - Criminal Justice

Texas Southmost College

High School Diploma -

Porter High School