Forward- thinking team leader skilled at operating department efficiently to meat the goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
2
2
Language
Work History
Assistant Manager
Wholefoods Market
Reston, VA
05.2016 - Current
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Directed promotion and brand loyalty efforts to build direct relationships with customers.
Introduced new products or services, increased marketing activities and improved customer service to drive sales.
Established objectives to offer team members clear roadmap to help company achieve overall goals.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Assisted in organizing and overseeing assignments to drive operational excellence.
Recognized staff for contributions to company success to foster engagement and increase productivity.
Monitored security to protect employees, customers and property.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Driver
Amazon
Sterling, VA
11.2021 - 01.2022
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Planned and adjusted optimal routes based on traffic and weather conditions.
Kept detailed mileage and fuel reports to track overall fuel costs.
Junior sus chef
Bon Appetit Management Company At Oracle
Reston, VA
08.2008 - 05.2016
Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
Unloaded delivery trucks, verified contents against invoice and properly stored food items.
Assisted in menu preparation, making suggestions and researching recipes compatible with existing menu items.
Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Maintained high personal grooming standards and uniform presentation.
Maintained composure and work quality while under stress.
Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Education
High School Diploma -
Instituto Jose Luis Lopez
Jocoro Morazan (El Salvador)
07.1998 - 07.1998
Skills
Customer services and couching anyone will love to be successful