Summary
Overview
Work History
Education
Timeline
Generic

Ulpian Pepa

Brooklyn,NY

Summary

Personable and dependable with knack for creating welcoming atmosphere. Possesses strong communication skills and understanding of security protocols. Dedicated to ensuring safe and pleasant environment for all guests.

Friendly Doorman interacts with building residents and guests to maintain security and safeguard premises. Offers quality residential concierge services and proactively anticipates individual resident needs to personalize delivery. Projects approachable and professional image in appearance and demeanor and promotes advanced knowledge of building codes and deescalation procedures.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Doorman

180 Nassau Receiver Arthur W.Greig as Receiver
04.2024 - Current
  • Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
  • Enhanced building security by vigilantly monitoring entrance and exit points.
  • Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
  • Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
  • Provided exceptional customer service, fostering positive relationships with residents and enhancing their living experience.
  • Monitored surveillance cameras regularly to ensure safety within the premises at all times.
  • Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
  • Relieved guests of luggage and connected with porters for delivery to rooms.
  • Coordinated with vendors for deliveries or services, ensuring minimal disruption to residents'' routines.

Catering Server

Victory Event Staffing Agency
08.2019 - 02.2020
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Enhanced guest experience by providing exceptional service during catered events.
  • Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
  • Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
  • Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Handled food and beverage orders for up to [Number] guests, delivering prompt and friendly service.

Sale Associates

Kohls Department Store
08.2018 - 08.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Science - Business Administration

Brooklyn College
Brooklyn, NY

Associate of Science - Business Administration

Kingsborough Community College
Brooklyn, NY
06-2024

High School Diploma -

James Madison High School
Brooklyn, NY
06-2018

Timeline

Doorman

180 Nassau Receiver Arthur W.Greig as Receiver
04.2024 - Current

Catering Server

Victory Event Staffing Agency
08.2019 - 02.2020

Sale Associates

Kohls Department Store
08.2018 - 08.2019

Bachelor of Science - Business Administration

Brooklyn College

Associate of Science - Business Administration

Kingsborough Community College

High School Diploma -

James Madison High School

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Ulpian Pepa