ULRICH NGOUOKO
Elkhorn,NE
Summary
Professional in virtualization technology with keen ability to design, implement, and maintain complex virtual infrastructures. Known for impactful contributions in optimizing resource utilization and minimizing downtime. Strong focus on team collaboration and achieving consistent results in dynamic environments. Reliable and adaptable, skilled in automation and system management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Virtualization Engineer
Blackwatch International
Alexandria, VA
09.2025 - 02.2026
- Engineered a comprehensive automation environment utilizing Jenkins, Git, and Awx.
- Leveraged Jenkins, Git, and Awx to automate cross-platform installation and configuration processes.
- Orchestrated Physical to Virtual (P2V) server migrations in preparation for AVS migration and conducted VM rightsizing assessments and execution.
- Implemented network extensions and service meshes with AVS and VMware Hybrid Cloud Extension (HCX).
- Planned, migrated, and validated workloads transitioned to Azure via AVS.
- Executed quality control and assurance processes to ensure fundamental infrastructure capabilities such as identity management, service communications, and server management (patching, monitoring, etc.) functioned seamlessly during and after migrations.
- Collaborated within the Integrated Project Team to identify constraints, recommendations, and necessary activities across all support teams to mitigate risks and preemptively address issues.
- Automated CI/CD pipelines using Jenkins, Ansible, and GitLab CI, reducing deployment time by 35% and enhancing code integration efficiency across multiple development teams.
- Utilized VMware Aria Operations to monitor infrastructures in both on-premises and cloud (AVS) environments, generating reports and dashboards for a holistic view.
- Deployed and administered Microsoft Azure infrastructure, comprising Virtual Machines (Linux/Windows), Virtual Networks, NSGs, application gateways, and Azure Load Balancers.
- Managed Azure Active Directory (Entra ID) users, groups, RBAC roles, and conditional access policies.
- Instituted Azure Backup and Azure Site Recovery to ensure business continuity and disaster recovery.
- Configured Azure Storage Accounts (Blob, File, Queue) with lifecycle policies and access controls.
- Monitored resources using Azure Monitor, Log Analytics, and Application Insights to enhance system reliability.
Systems Engineer
OSAIC
La Vista, NE
09.2024 - 09.2025
- Architected and maintained VMware vSphere infrastructure, encompassing clustered ESXi hosts, vCenter, and vSAN to achieve optimal performance and scalability.
- Installed, configured, and managed VxRail clusters, overseeing health, policies, and performance through VxRail Manager.
- Created, managed, and monitored storage policies (RAID levels, redundancy) and performance metrics.
- Executed full stack upgrades (firmware + ESXi + vSAN) consistently.
- Utilized VxRail Manager for automated updates, enhancing system reliability.
- Streamlined routine VMware operations with custom scripts for deployment, monitoring, and reporting.
- Championed enterprise storage solutions design with NetApp and Dell EMC, implementing NFS, CIFS, FC, and iSCSI protocols.
- Deployed and configured backup and disaster recovery solutions with Veeam, ensuring RTO/RPO alignment with business objectives.
- Leveraged Ansible to automate configurations across Linux systems, maintaining environment consistency.
- Monitored infrastructure with PRTG to ensure high availability and performance of critical services.
- Collaborated with security and compliance teams to enforce policies, access controls, and system hardening standards.
- Drove ongoing infrastructure optimization initiatives focusing on capacity planning, patching, and performance tuning.
IT Systems Manager
Lamp Rynearson
Omaha, NE
08.2022 - 06.2024
- Oversaw management of Linux/Windows systems on AWS and Nutanix, implementing Nutanix Files and Acropolis Hypervisor across multiple locations.
- Deployed and updated Nutanix AHV via LCM, integrating Zabbix for comprehensive monitoring of CVMs and hosts.
- Engineered Meraki VPN and firewall solutions utilizing RADIUS and DUO MFA to enhance secure remote access.
- Spearheaded the migration of Windows Server 2008/2012/2016 to Server 2022, modernizing domain infrastructure and policies.
- Administered Microsoft 365, including user account creation and management in Azure Active Directory, license assignments, group memberships, and enforcement of access policies.
- Managed mailboxes, distribution groups, shared mailboxes, and mail flow rules in Exchange Online.
- Administered SharePoint Online and Microsoft Teams, creating sites, managing permissions, and supporting team-based workflows.
- Designed CI/CD pipelines to boost deployment efficiency, utilizing Jenkins and automation scripts.
- Coordinated annual IT budgeting and technology procurement for software and hardware upgrades.
- Implemented disaster recovery solutions and security controls, reducing system downtime and enhancing compliance.
- Collaborated with CAD software managers to standardize technical environments for engineering teams.
Systems Engineer
Real Radiology
Omaha, NE
10.2021 - 06.2022
- Constructed scalable VPC environments in AWS featuring ALB, NAT, subnets, and EC2 for high availability web application deployments.
- Managed the entire lifecycle of Linux/Windows systems across AWS and on-premises, including automation of deployment tasks.
- Installed and configured a Jenkins master/slave setup; built CI/CD pipelines utilizing Terraform and Ansible.
- Created Docker containers for application lifecycle management and integrated them into Jenkins pipelines.
- Coordinated infrastructure compliance and security practices in collaboration with internal InfoSec teams.
- Led deployment of Tomcat and Apache web servers; supported middleware and OS patching initiatives.
- Conducted root cause analysis and incident management for system outages swiftly.
- Provided on-call support and served as an escalation point for infrastructure-related issues.
IT Administrator
Hill Brothers Transportation
Omaha, NE
06.2020 - 10.2021
- Deployed, administered, and troubleshot network infrastructure, including firewalls, switches, VLANs, VPNs, and wireless access points, specifically within Cisco Meraki environments.
- Configured and maintained rules to regulate inbound and outbound traffic, implemented NAT policies, and enforced security best practices effectively.
- Configured managed switches, focusing on port configurations, trunking, and link aggregation.
- Established and managed VLANs to segment network traffic, enhance performance, and improve security measures.
- Configured both site-to-site and remote access VPNs, ensuring secure communication between networks and remote users.
- Designed disaster recovery strategies that reduced recovery time by 50%, leveraging Veeam and VMware HA features efficiently.
- Facilitated infrastructure migration to VMware vSphere 7, achieving a 40% reduction in downtime.
- Streamlined VM provisioning by employing vSphere CLI scripts, decreasing manual effort by 30%.
- Delivered SQL and SSRS reporting for internal KPIs and visualized data through dashboards in Power BI.
- Administered SQL environment patching and managed Active Directory/Group Policies comprehensively.
- Oversaw hardware/software inventory, lifecycle management, and upgrade planning rigorously.
- Conducted user training and created technical documentation to minimize support ticket volume effectively.
- Implemented secure virtual networks and ensured system redundancy and fault tolerance.
Systems Administrator
Scatrix Systems
Douala, Cameroon
05.2013 - 08.2015
- Administered CentOS Linux servers and deployed a LAMP stack and Glassfish for web applications.
- Managed Windows Server Active Directory, DNS, DHCP, and Group Policy configurations across multi-site environments effectively.
- Deployed Cisco LAN/VLANs and firewall configurations, improving network segmentation and security.
- Provided technical support and training to cross-functional users, significantly reducing recurring issues.
- Led system migrations and contributed to the seamless integration of new platforms.
- Ensured thorough patch management and established security baselines across the server fleet.
- Maintained comprehensive documentation of infrastructure changes and established standard operating procedures.
Education
Bachelor of Science - Information Technology
Governors State University
University Park, IL05-2020
Bachelor of Science - Computer Science
University Institute of Technology
Douala, Cameroon12-2013
Skills
- Server management
- Capacity planning
- Scripting languages
- Performance tuning
- Data center operations
- Automation tools
- Backup and recovery
- Load balancing
- Hardware configuration
- Virtualization expertise
- Storage management
- Infrastructure monitoring
- Problem-solving aptitude
- Containerization technologies
Certification
- VMware Certified Professional - Data Center Virtualization (VCP-DCV 2V021.23)
- AWS Certified Solution Architect - Associate (SAA)
- AWS Certified DevOps Engineer - Professional (Hands-on Training)
- NetApp ONTAP Cluster Administration (Hands-on Training)
- Microsoft Azure Administrator (Hands-on Training)
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Virtualization Engineer
Blackwatch International
09.2025 - 02.2026
Systems Engineer
OSAIC
09.2024 - 09.2025
IT Systems Manager
Lamp Rynearson
08.2022 - 06.2024
Systems Engineer
Real Radiology
10.2021 - 06.2022
IT Administrator
Hill Brothers Transportation
06.2020 - 10.2021
Systems Administrator
Scatrix Systems
05.2013 - 08.2015
Bachelor of Science - Computer Science
University Institute of Technology
Bachelor of Science - Information Technology
Governors State University