Ulyses Hernandez
Portland,Oregon
Summary
Dynamic Guest Advocate at Target with exceptional communication and strong empathy, enhancing guest satisfaction through personalized service and efficient operations. Recognized for optimizing store processes and fostering teamwork, contributing to a seamless shopping experience. Proven ability to build lasting guest relationships while adhering to company policies.
Overview
1
1
year of professional experience
Work History
Guest Advocate
Target
04.2024 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Optimized store operations by assisting with opening or closing procedures as needed.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
Education
Milwuakie Highschool
Milwaukie ORSkills
- Exceptional communication
- Strong empathy
- Guest relations
- Customer service
- Guest accommodations
- Teamwork and collaboration
Additional Information
I am on my highschool soccer team
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Guest Advocate
Target
04.2024 - Current
Milwuakie Highschool
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