Summary
Overview
Work History
Skills
Timeline
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Ulysses Pineda

Denver,CO

Summary

Dedicated Professional looking to become a vital member of a team where I can apply the skills I have obtained through life in order to achieve the highest standards. Skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of multiple procedures.

Overview

10
10
years of professional experience

Work History

Lead Parts Advisor

TESLA
01.2022 - Current
  • Travel to different service centers training junior Parts Advisors on processes and routines for maximum efficiency
  • Oversaw employee performance,mentored junior parts advisors and corrected problems and increased efficiency to maintain productivity targets.
  • Received, Inspected, Processed and maintained inventory/stock using our parts systems
  • Source parts from distribution centers and other service center locations and allocate them to vehicle service appointments
  • Review upcoming appointments and ensure they are properly prepared and documented in our system
  • Prepare internal orders for shipment to other service center locations
  • Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries
  • Maintain excellent organization of parts room to standard
  • Conducted evaluations to measure performance and progress of new parts advisors, providing guidance for areas requiring improvement.

Mobile Service Technician

TESLA
12.2020 - 01.2022
  • Execute basic and advanced diagnostic and repair work on all aspects of all Tesla products, Including Suspension,Brakes,A/C, and High Voltage Tesla equipment
  • Work independently and as a team to drive maximum repair efficiency
  • Ensure customer satisfaction with repairs being performed in the field


Motor Sergeant

U.S Army
01.2014 - 03.2023
  • Established and maintained maintenance schedule for group vehicles
  • Trained new team members on successful repair strategies and shop policies
  • Repaired parts and installed replacements to correct problems
  • Performed troubleshooting and diagnostic procedures to assess problems and develop solutions
  • Drove and managed extremely heavy diesel military vehicles
  • Submitted status reports on vehicle readiness.
  • Responsible and mentored group of Soldiers to live by the Army values and excel in performance.

Skills

  • Forklift Operation
  • Training and Coaching
  • Problem-Solving Skills
  • Microsoft Office
  • Hand Tools
  • Procedural Updates
  • Efficient Service
  • Organized Leadership
  • Team Member Development
  • Power Tools and Equipment
  • Issue Analysis
  • Work Planning and Prioritization

Timeline

Lead Parts Advisor

TESLA
01.2022 - Current

Mobile Service Technician

TESLA
12.2020 - 01.2022

Motor Sergeant

U.S Army
01.2014 - 03.2023

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Ulysses Pineda