Summary
Overview
Work History
Education
Skills
Timeline
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VINNY ALEXANDER DEL REAL

Summary

Hardworking and reliable parts advisor bringing strong background in automotive industry. Knowledgeable in electric vehicle parts demand and successfully leads and helps team to successfully deliver quarterly results. Exceeding expectations and delivering my very best every day develop strategies, set goals and achieving on daily basis. Big picture focus with excellence in communicating goals and vision to succeed. Willing to learn everyday and advance automotive career.

Overview

8
8
years of professional experience

Work History

Lead Parts Advisor

Tesla Motors
05.2021 - Current
  • Organized parts storage and stocked inventory according to established guidelines.
  • Trained new parts advisors for current and newly constructed collision centers.
  • Led parts team to help deliver 2,000+ used Tesla vehicles for Q3.
  • Fast paced parts department with daily vehicle count of 50 and counting.
  • Received and put away parts in corresponding parts bins and made bins locations for new parts.
  • Ordered all estimator incoming orders and pulled parts when parts arrived.
  • Worked with channel planning to adjust min/max according to volume.
  • Forklift certified by Cintas.
  • Up to date hazmat certified for shipping dangerous goods.
  • Sourced for parts locally or nationally if immediately not available.
  • 5s project lead for current Tesla parts department.
  • Knowledge of properly and safely shipping HV batteries through 3rd party carriers.
  • Successfully communicate with upper management and team for daily metrics and goals to achieve by end of day.
  • Used Teslas programs to assist estimators and technicians to assign parts to vehicles and successfully deliver them.

Team Lead, Customer Service/Vinyl Installer

Enhanced Automotive
06.2019 - 05.2021
  • Managed Tesla contract for end of quarter detail third party division and successfully delivered (432) vehicles in timely matter
  • Balanced schedules, considering workloads and customer levels of each representative when setting appointments
  • Offered best-in-class customer service with open, accurate, and professional communication
  • Answered calls each day to handle various concerns, set appointments, and close sales
  • Troubleshoot problems and developed successful solutions
  • Assisted customers with sales and service needs
  • Completed all tasks promptly and with minimal oversight
  • Contributed ideas for improving work processes
  • Inspected vehicles for damage and recorded findings.

Team Lead/ Hazmat Division

Grainger
09.2015 - 08.2020
  • Maximized quality and productivity with thorough training and consistent monitoring of team performance
  • Picked and handled all outgoing hazmat orders for Southern California region.
  • Controlled turnover by implementing employee-focused initiatives, directly increasing job satisfaction and team morale
  • Elevated team performance with expert training and mentoring of new associates
  • Kept team's work in line with strict standards, carefully following outlined production orders and specifications
  • Helped meet promised delivery times using excellent sorting skills and strong attention to detail.


Education

No Degree - Criminal Justice

Chaffey College
Rancho Cucamonga, CA

High School Diploma -

A.B. Miller High School
Fontana, CA
05.2014

Skills

Team Leader

Forklift certified

Goal driven

Team player

Dangerous good certified

Attention to detail

Hardworking

Parts knowledge

Trustworthy

Willing to continue to learn

Fluent bilingual Spanish speaker

Timeline

Lead Parts Advisor

Tesla Motors
05.2021 - Current

Team Lead, Customer Service/Vinyl Installer

Enhanced Automotive
06.2019 - 05.2021

Team Lead/ Hazmat Division

Grainger
09.2015 - 08.2020

No Degree - Criminal Justice

Chaffey College

High School Diploma -

A.B. Miller High School
VINNY ALEXANDER DEL REAL