UMAIR AHMED
Team Lead Communication Operations
Springfield,,Massachusetts
Summary
Aviation operations and communications professional with 20+ years of experience in AMHS/AFTN network operations, managing flight movement messages, including flight plan data processing & distribution, and overseeing landing and overflight approvals. Skilled in administrative and resource management, duty rostering, leave planning, aeronautical billing, regulatory compliance, audits, contingency planning, and data/statistical analysis.
Overview
22
22
years of professional experience
16
16
Certifications
2
2
Languages
Work History
Team Lead – Communication Operations
Qatar Civil Aviation Authority
07.2015 - 01.2026
- Lead daily communication operations , including flight plan processing and flight safety message distribution through IFPS and manage processing of landing/overfly clearances for non-scheduled flights through online system.
- Ensure IMS compliance , conduct safety risk assessments, and support audits and corrective actions to maintain regulatory and operational standards.
- Oversee team duty rostering and administrative functions , including full operational coverage, annual leave planning, performance appraisal and resource management.
- Assist in monthly aeronautical billing through ATC data in coordination with Finance Department.
Aeronautical Communication Officer
Qatar Civil Aviation Authority
11.2012 - 07.2015
- Processed flight plans data using CADAS ATS systems.
- Managed landing and overfly clearances.
- Handled AMHS/AFTN operations for ATC, MET and Administrative messages
SQMS Supervisor
Pakistan Civil Aviation Authority
05.2008 - 11.2012
- Implementation of IMS procedures.
- Conducted hazard identification and risk assessments.
- Contributed to safety and quality audits.
Communication Assistant
Pakistan Civil Aviation Authority
08.2003 - 05.2008
- AFTN/AMHS operations, exchange of messages between Headquarter and airports.
- Handling of ATS messages (FPL, DEP, CHG, CNL).
- Processing of flight clearances.
Education
Post-Graduation - Public Administration
University of Karachi
Karachi01-2012
Bachelor of Science -
University of Karachi
Karachi01-2009
High School Diploma -
Superior Science College
Karachi 04.2001 -
Skills
AFTN/AMHS Networking & Routing
Regulatory Audits & Compliance
Team rostering and resource management
Data Retrieval & Statistical Analysis
Cross-Functional Collaboration
Employee evaluation
Performance monitoring
Operations management
Process improvement
Key performance indicators
Stakeholder management
Certification
Aero Fixed Service Operator Course
Accomplishments
- Implementation of Integrated Management System (IMS) at Pakistan CAA, ensuring ICAO-aligned compliance, standardized operations, and enhanced audit effectiveness. (2008)
- Developed a centralized flight clearance database , improving data accuracy, and clearance processing efficiency. (2012)
- Contributed to Integrated Flight Planning System (IFPS) implementation , enabling automated workflows and improved checks and distribution of FPL data. (2017)
- Implemented a web-based non-scheduled flight clearance system in Qatar, digitizing processes and reducing turnaround time (2025).
- Supported aeronautical billing application by integrating airspace user and ATC operational data to enable accurate, automated billing processes
Recognition & Awards
Director General’s Appreciation Letter (2008)
Director General’s Commendation Certificate (2009)
Director General’s Commendation Certificate (2011)
References
Available upon request
Timeline
Team Lead – Communication Operations
Qatar Civil Aviation Authority
07.2015 - 01.2026
Aeronautical Communication Officer
Qatar Civil Aviation Authority
11.2012 - 07.2015
SQMS Supervisor
Pakistan Civil Aviation Authority
05.2008 - 11.2012
Communication Assistant
Pakistan Civil Aviation Authority
08.2003 - 05.2008
High School Diploma -
Superior Science College
04.2001 -
Post-Graduation - Public Administration
University of Karachi
Bachelor of Science -
University of Karachi