Results-driven Project Manager with expertise in low-voltage, AV, and technology integrations. Proven ability to lead multi-site deployments, manage cross-functional teams, and deliver projects on time and within budget. Strong background in client relations, technical account management, and field operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager / Install Manager
AIG Solutions LLC
01.2022 - Current
Managed 50+ nationwide low-voltage and AV projects from initiation to completion
Led cross-functional teams and coordinated logistics across multiple job sites
Oversaw installations ensuring alignment with scope, schedule, and budget
Acted as primary point of contact for clients, vendors, and stakeholders
Technical Account Manager
Trison
1123 Broadway, Suite 704, New York, NY 10010, USA.
01.2021 - 01.2022
Managed client relationships and ensured successful AV/digital media deployments
Coordinated project timelines and supported installation teams
Delivered high-quality solutions across multiple locations
Managed client accounts, ensuring alignment with service delivery expectations and needs.
Acted as primary liaison between clients and technical teams, facilitating timely issue resolution.
Collaborated with product teams to communicate client feedback, influencing product enhancements.
Implemented process improvements that increased operational efficiency and reduced response times.
Conducted regular account reviews, identifying opportunities for upselling and cross-selling services.
Technician
Place Services Inc.
Place Services Inc., 201 Gateway Dr, Canton, GA 30
01.2020 - 01.2021
Installed and maintained low-voltage systems
Performed preventative maintenance and troubleshooting
Conducted routine maintenance on equipment to ensure optimal performance.
Collaborated with team members to streamline operational workflows.
Trained new technicians on safety protocols and equipment usage.
Led troubleshooting efforts to address complex system failures effectively.
AV Installation Technician
Diversified
2975 Northwoods Pkwy, Peachtree Corners, GA 30071
01.2018 - 01.2020
Installed AV systems including Cisco, Crestron, and Biamp
Completed rack builds, testing, and system integration
Installed and configured various audio-visual systems in commercial environments.
Developed streamlined procedures to enhance efficiency in installation processes.
Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.